Raul

Raul’s Blog

Raul D. Hernandez is the founder and CEO of Forever Redwood. An expert on restoration forestry, he writes about the practical dimensions of ecoforestry, based on his hands-on experience restoring ancient forestland in Northern California since 1995. He also answers customer questions about Forever Redwood furniture, the sale of which helps fund the restoration work.

Archive for the ‘Service’ Category

Shipping Cross-Country Made Easy

Tuesday, July 7th, 2009
Boxes of Redwood furniture ready to ship across the country... and farther

Boxes of Redwood furniture ready to ship across the country... and even farther

Yes, you can have large wood furniture items shipped cross-country (or across the oceans) to your door without a glitch. We do it every day. Since 1995, Forever Redwood has shipped thousands of items of all sizes all over the US, Canada, and occasionally Europe, Africa, and Asia.

Our shipping partners (Fed Ex, UPS, YellowFreight and other LTL carriers) are fast and reliable. In the rare case something gets dinked, we remake replacement parts at no cost and ship within a week.

If you order Forever Redwood furniture, you will never receive boxes full of hundreds of parts to decipher. All small items ship fully assembled (that includes Planter Boxes up to 1′ W x 1′ H up to 8′ L, Swing Seats, Mini & Tiny Foot Stools, all the folding items, etc.). For larger items, we design to minimize re-assembly (ship many sections already assembled). For example, Dining Chairs usually ship in 4 to 6 parts—just enough to limit the size of the packaging and keep shipping costs down. Even many large items are less than 10 parts, for example, the 8 ft Patio Table ships in 8 parts.

If you’re curious how an item is re-assembled, download the PDF instructions for it at:
www.foreverredwood.com/assembly.php

Small orders usually ship Fed Ex Ground. Large items (like picnic tables, swing sets or pergolas) ship in a crate with padded boxes strapped in it via LTL carriers like FedEx Freight or UPS Freight. Once your crate arrives at the distribution center near you, you’ll be called to set up a convenient time to deliver. Crates are dropped off on your driveway. Then, you can unscrew the crate and move the individual boxes easily (no box weighs over 90 lbs). We ship from San Diego, CA. If you live in CA, we can assemble your order for a small extra charge.

If you live in California, we can hand-deliver your furniture and even assemble it for you!

If you live in California, we can hand-deliver your furniture and even assemble it for you!

When your order ships, you’ll receive tracking information by email to know when its arriving. Standard orders ship in 4-6 weeks. We also ship to Canada, Alaska, Hawaii, Mexico, and other countries. We’ve shipped our furniture to Italy, Japan, even Dubai.

To find more details about your shipping options, please visit:
www.foreverredwood.com/shipping.php

Forever Redwood operates an old-fashioned woodworking shop. Every item is made by hand to the highest standards and can be customized to meet you spatial or creative needs. Old-fashioned hand-building is becoming a lost art. Even though we may be far away, consider us your personal woodworking shop. If it’s made of wood, odds are we can do it!

Old-Growth at the VA Hospital in Fresno, CA

Monday, December 22nd, 2008

In early November 2008, the Veterans Administration Hospital in Fresno held a dedication for a new wing and garden area.  Old-Growth Again had previously installed several benches over the years and we were contacted again to build and install some Veterans Memorial Benches and Round Picnic tables for the new outdoor area. To help the VA stay within budget, we donated some of them.

The Hospital was most gracious to add our name to the Marble Monument commemorating the event. The Veterans Memorial Bench is the original design that has been built by the VFW and installed in parks nationwide going back to the Spanish American War of 1898. The VFW asked us to make a couple of these benches a few years back and since then we have agreed to build the exact replica and forward 10% of the proceeds for each Veterans Memorial Bench sale to the VFW office in Kansas City, Missouri. It’s a beautiful bench historic bench designed to last for many decades. You can see the Veterans Memorial Bench on our website at:

http://www.oldgrowthagain.org/bench_vfwa.php

The VA system is under much stress these days dealing with the injured from two on-going wars plus the veterans of prior conflicts. Our donation was small yet the thank you was huge. If you’d like to help out the Veterans, the VFW Foundation can be contacted at:

VFW Foundation
406 W. 34th Street, Suite 514
Kansas City, MO 64111

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