Frequently Asked Questions

Frequently Asked Questions

Welcome! This section contains answers to the most frequently (and sometimes infrequently) asked questions from our customers. If you need info regarding a specific area, just look under the appropriate category (main FAQ page or sidebar on any FAQ page). If you have any questions that aren’t answered here, please feel free to contact us. Thanks!

How will I be able to put my furniture together?

Most of our partially assembled furniture is shipped in twenty parts or less. For instance, a Picnic Table will arrive packaged in about five padded cardboard boxes. We do not ship jigsaw puzzles—most of our furniture takes twenty minutes or less to assemble. You will be putting the furniture together with stainless steel carriage bolts (included).

See the assembly instructions that are already available on our web site. Assembly instructions are also e-mailed (or mailed if you prefer) when you place your order. If you would like to see the assembly instructions for a particular item before purchasing, just contact us and let us know what you are interested in.

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