Raul

Frequently Asked Questions

Welcome! This section contains answers to the most frequently (and sometimes infrequently) asked questions from our customers. If you need info regarding a specific area, just look under the appropriate category (main FAQ page or sidebar on any FAQ page). If you have any questions that aren’t answered here, please feel free to contact us. Thanks!

Can your benches be shipped fully assembled?

I am considering purchasing an 8-Foot Ti Amo Memorial Bench in Old-Growth Redwood for a donation to a park. Are such benches shipped pre-assembled or in a kit for assembly by purchaser? Can the bench be shipped fully assembled? If so, I would like to know the approximate size and weight of the crate for a fully assembled bench as well as for the unassembled bench in order to obtain a shipping cost estimate and make a decision.

The benches ship in a few easy to assemble parts. It is shipped this way to keep shipping costs down. For example, the Ti Amo ships in 7 parts: the seat is one piece, the backrest is one piece, each arm assembly is one piece, and there are a couple wood braces to tighten the structure. All the parts are marked for ease of reference and the hardware is included. The assembly instructions will be in box number 1.

It can be shipped fully assembled but it would significantly increase the shipping cost. Assembly takes no more than 30 minutes with just a few stainless steel carriage bolts and a couple of braces to tighten up the structure. If the bench ships assembled, the crate will be 8.5′ x 3.5′ x 3′ deep weighing 180 lbs. If it ships unassembled, the crate will be 8.5′ x 1.5′ x 1.5′ weighing 120 lbs.

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