Is an in-person signature usually required for large orders shipping by crate?
I have a large order shipping by crate. I am concerned about whether or not I will need to be home for delivery. Is an in-person signature usually required?
When the order ships, we’ll email the tracking information to you the next business day. The shipper will call you when your crate arrives at their warehouse near you. They’ll set up a 4 hour window. By contract, they have to be willing to sit on the crate for up to 5 business days. So, if the first 4 hour window is not convenient, just have them set it when it’s most convenient. You can have them drop it off without a signature, but depending on the carrier we wind up using (won’t know until ship out day), they may require you fax a signed note to the warehouse saying you agreed to have it dropped off without anyone. It is best to have someone be there to make sure the crate is intact, etc… We rarely have damage, but just in case. Thanks.
