What are your payment policies & financing options?
- HOW MUCH WILL BE CHARGED TO MY CARD AT THIS TIME? Most orders have a 50% deposit placed initially. Balance is added when the set is completed. Rush Orders are charged in full when processed. If you are making a large order (over $10,000) and choose the discounted (6 weeks) shipping option, we’ll automatically break down the total into 3 equal payments (1/3rd at order time, 1/3rd three weeks later and 1/3rd at ship out six weeks later).
- FINANCING YOUR ORDER: If you’d like to take advantage of a sale but do not need it right away, consider our interest-free lay-away plan. To place a Lay Away order, add a note in the Instructions/Special Requests box at checkout saying “Lay Away” and include the date you’d like your order to ship (up to 6 months). Choose the discounted shipping option for further savings. The total will be split into equal monthly installments with no interest charge to lock in the sale price for you. For example, a $1,000 order shipping 4 months from now will have 5 equal payments of $200 made (one now and one each month for four months). Layaway orders are available year round and are especially popular in the fall and winter as a way to lock in our off-season sale pricing for the holidays or spring and summer deliveries. To place lay away orders via mail, see below:
- MAIL ORDERS, PURCHASE ORDERS AND CHECKS/MONEY ORDERS ARE ACCEPTED in one of 2 ways: You can print out your completed checkout box and mail to:
Forever Redwood
33800 Annapolis Road
Annapolis, CA 95412Hand write any notes as necessary or call/email us if you have questions or prefer to order by phone. If you do not use email, please include a phone number. Orders cannot ship without full payment unless payment is with an approved purchase order (see below). You can mail either a 50% deposit or the order total (to insure your completed order is not delayed waiting for the second half payment). The fast way to process a Mail or a Purchase Order is online. To do so, use our default VISA credit card no. 4111 1111 1111 1111 with any expiration date in the future (default card needed to order with our shopping cart). Add a note in the Instructions/Special Requests box at checkout saying “Payment (or Hardcopy signed Purchase Order) being sent by mail.” This way, your order will be placed in our production queue immediately and will be completed faster. We accept purchase orders from city, state and federal government and from all public schools and Universities in the U.S. only. Because of abuse in the past, we are unable to accept purchase orders from outside the U.S. or from private companies or schools any longer.
- SHIPPING QUESTIONS? Please visit our shipping page for a complete explanation of the options available.
Tags: checks, deposits, layaway, mail orders, money orders, purchase orders, rush orders
