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Frequently Asked Questions

Welcome! This section contains answers to the most frequently (and sometimes infrequently) asked questions from our customers. If you need info regarding a specific area, just look under the appropriate category (main FAQ page or sidebar on any FAQ page). If you have any questions that aren’t answered here, please feel free to contact us. Thanks!

FAQs by Category

Posts

Category: About Us
- Do you know of any other organizations incorporating similar forestry management practices as you?
- How do you save forestlands?
- Is Old-Growth Again a non-profit organization?
- Who is your manufacturing company?
Category: Assembly
- Can you send someone out to set up my furniture?
- Can your benches be shipped fully assembled?
- How do I prevent my swing set from sinking in sandy soil?
- How will I be able to put my furniture together?
Category: Benches
- Can your benches be shipped fully assembled?
- How can your benches/tables be secured to the ground?
- How much weight will your benches support?
- Category: Benches - Custom
  - Can you help me build a custom kitchen nook?
  - Can you make custom alterations to my furniture?
- Category: Benches – Memorial
Category: Caring For & Maintaining Your Furniture
- Can the wood be sealed with a polyurethane coat?
- Can you make furniture covers?
- Can your furniture be left outside year round?
- Does the furniture have or develop splinters?
- How do I keep my furniture looking new?
- My new Redwood furniture has stained the concrete patio. Help!
- What do I do about cracking?
Category: Chairs
- Can the Angel's Chair accommodate a larger person?
- Do the armchairs slide fully under your patio tables?
Category: Cushions
- Can you make custom cushions?
- Can you make furniture covers?
Category: Custom Orders
- Can you custom make my furniture to a different size?
- Can you help me build a custom kitchen nook?
- What if I want to customize my order?
Category: Engraving & Plaques
- Can you add our company initials?
- How can I add a memorial plaque to the Luna Bench?
- How do I get a memorial plaque made?
- What is the maximum size for a memorial plaque on the Ti Amo Bench?
Category: Finish Options
- Are your planter boxes sealed?
- Can the furniture be painted?
- Can the wood be sealed with a polyurethane coat?
- Can you help me match the color of my furniture to the other furniture and decor in my home?
- How do I keep my furniture looking new?
- Is the Mature Redwood resistant to heavy salt air?
- Is there still an advantage to purchasing higher grade wood if I intend to paint?
- Is your sealant toxic? I want to grow veggies.
- Should I order unfinished or with a sealant?
Category: Firewood
- Do you allow pick up for firewood?
Category: Forest Restoration
- Can I help you plant trees?
- Do you know of any other organizations incorporating similar forestry management practices as you?
- How do you save forestlands?
- Is your forest certified by the Forest Stewardship Council?
- What is the plaque that you include with each order?
- Who is your manufacturing company?
Category: Gazebos
- How much snow can your Gazebos handle?
- What type of skylights are used in your gazebos?
- Category: Gazebos - Custom
  - Can you customize a gazebo to match my old one?
  - I'm interested in a custom gazebo, what can you tell me?
Category: General
- How does Forever Redwood compare to local contractors for building a pergola?
Category: Hardware
- Can I buy the anchor kit separately?
- How can your benches/tables be secured to the ground?
- How much weight can your Heavy Duty Swing Springs hold?
- What clearance does the Anchor Kit provide?
- Will the hardware on your funiture rust?
Category: Ordering
- Can I pay with a check?
- Do you accept payment by PayPal?
- What are your payment policies & financing options?
- Why are there five different prices for everything?
Category: Pergolas
- Can I buy the anchor kit separately?
- Do you have any other types of material, e.g. vinyl, fiberglass, etc.?
- How do I design my Pole Pergola?
- How does Forever Redwood compare to local contractors for building a pergola?
- What clearance does the Anchor Kit provide?
- Category: Pergolas - Custom
- Category: Pergolas – Installation
Category: Planter Boxes
- Are your planter boxes sealed?
- Can I use your planter boxes inside my home?
- Do I need to use a liner in your planters?
- Do the Massive Planters last longer then the Heavy Duty Planters?
- Is your sealant toxic? I want to grow veggies.
- Which planter is best for me?
Category: Sales & Discounts
- Is there any way to save on buying your stuff?
Category: Shipping & Delivery
- Can the trucking company carry my purchases to the back yard?
- Can you send someone out to set up my furniture?
- Can you ship to Canada?
- Can your benches be shipped fully assembled?
- Do you allow pick up for firewood?
- Do you ship large items in one big (heavy) box, or multiple smaller ones?
- How much are your shipping costs?
- Is an in-person signature usually required for large orders shipping by crate?
- Is the furniture insured against damage from shipping?
- What are your payment policies & financing options?
- What if I need my furniture in a BIG hurry?
Category: Stools
- Can you add our company initials?
Category: Storage Benches
- What are the interior dimensions of your Storage Benches?
Category: Swings
- How do I prevent my swing set from sinking in sandy soil?
- How much weight can your Heavy Duty Swing Springs hold?
- Is the Rory's Small Kid's Swing strong enough to support an adult?
Category: Tables
- Do the armchairs slide fully under your patio tables?
- How can your benches/tables be secured to the ground?
- How much weight will your benches support?
- How strong is the 14-Foot Heritage Picnic Table Bench and how hard is the Picnic Table to assemble?
- Category: Tables - Custom
Category: Warranty
- Is redwood as durable as teak?
- Is the Mature Redwood resistant to heavy salt air?
- Is the wood you use treated against termites?
- What warranty do you offer?
- Why are there five different prices for everything?
Category: Wood Grades
- Can your furniture be left outside year round?
- Do you have any other types of material, e.g. vinyl, fiberglass, etc.?
- How should I anchor my pergola post?
- Is redwood as durable as teak?
- Is the Mature Redwood resistant to heavy salt air?
- Is the wood you use treated against termites?
- Is there still an advantage to purchasing higher grade wood if I intend to paint?
- Why are there five different prices for everything?

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Forever Redwood Furniture from Old-Growth Again Restoration Forestry 33800 Annapolis Road Annapolis, CA 95412

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