Raul

Frequently Asked Questions

Welcome! This section contains answers to the most frequently (and sometimes infrequently) asked questions from our customers. If you need info regarding a specific area, just look under the appropriate category (main FAQ page or sidebar on any FAQ page). If you have any questions that aren’t answered here, please feel free to contact us. Thanks!

Posts Tagged ‘Shipping & Delivery’

Do you ship large items in one big (heavy) box, or multiple smaller ones?

Tuesday, May 5th, 2009

I am considering ordering the Garden Arbor with Built-In Bench and am curious if it is sent in one package that weighs 250 pounds or does it come in several pieces and boxed so that one person could handle it?

Thank you for your email. The garden arbor ships in about 10 parts for ease of transport. The bench ships in 5 parts. It will arrive in a crate with about 6 to 8 boxes strapped to it. All the hardware is included and assembly takes about an hour for the arbor and 15 minutes for the bench.