Shipping and Assembly

2 Shipping Options for you to Choose

The most popular is Standard shipping (orders ship in 4 to 6 weeks). Orders totaling $1,500 or more ship for Free.

We also offer Priority shipping (orders ship in 2 to 3 weeks).

Standard shipping rates are discounted 40% over the Priority Shipping rates. We offer discounted and free Standard shipping rate because it allows us time to organize production and avoid excessive overtime. We pass the savings to our "patient" customers.

Choose the shipping option that best suits your needs at checkout or let us know your preference if you prefer to call in.

To compare shipping costs, add any item to your cart by clicking the add to cart button for the item. Once in the cart, select the shipping option you'd prefer and click the "Update cart" button to compare costs.

Most small-sized orders ship via FedEx in double cardboard boxes. Large orders ship in crates with Fed Ex Freight or other nationwide common carriers. In the continental U.S., please add 3 to 6 business days for transit time (depending on your location). There are no extra charges for handling, packaging, or crating.

We can assemble for you in California

If you live in our home state, you can have your order delivered and assembled by our crew for a small additional charge. If ordering online, just make a note that you'd like "Hand-Delivery & Assembly" in the comments box and we'll get back to you with a reasonable quote to do the work for you. Our team will assemble on-site within 4 weeks. There is a minimum $125 delivery and assembly charge for our statewide assembly service. Rates are based on order size.

Our trucks are loaded with furniture ready to deliver to you!

Shipping to Canada and other Countries

If your order is shipping outside the U.S. or Canada, you can get a close estimate of the shipping cost by choosing the "other " country option at check out. If you order based on the estimate, we will email an exact shipping quote and arrival date within 2 days.

For shipments outside the U.S., all customs paperwork is handled by our shippers. The shipper will contact you to arrange delivery once your order has cleared customs. The only item we cannot handle for you is paying any of local taxes (if any are due).

Assembly

All Forever Redwood furniture is fully assembled and finished by hand before being partially disassembled for shipping. Most small items ship fully assembled. Larger items ship in a few easy to re-assemble parts. Printed assembly instructions are included in Box No. 1 of each item. If you've lost or didn't receive your assembly instructions with your order, you can download the assembly instructions for your item.

Office Address

You are welcome to visit us at our forestland location at 33800 Annapolis Road, Annapolis, CA 95412. We have a small selection of furniture on display. But please be aware, it is remote and a long drive. If you'd like to come up, just let us know in advance via the contact form, so that we know to be expecting you.

Woodworking Shop

We ship all our lumber from our forests in Annapolis, CA to our woodworking shop in Ensenada, Baja California. Orders ship from nearby San Diego, CA.

Packaging Materials

Forever Redwood uses recycled wood and almost 100% recycled cardboard in all our packaging. We use shop wood scraps to build panels for the crates (see photos below) and collect used cardboard from local businesses to keep paper consumption down. All materials can be fully recycled again. Please help by reusing or disposing of these items responsibly.

Small items ship via FedEx Ground. Large orders ship in padded boxes strapped to a crate and are delivered to your driveway by FedEx Freight or other nationwide Common Carriers. Padded boxes inside crate weigh less than 90 lbs for easy handling.

A 20-Foot Pergola Crated and Ready to Go!

Close-up of our recycled wood scrap panels.

One of our shipping crates made of recycled wood scraps

The recycled wood panels on our crates are so attractive that some customers are asking to buy some!

"Furniture looks great, it was well worth the wait ...of shipping it across the country to Georgia. Everyone loves it and asks where we got it. Thank you." —Henry S., Columbus, GA

Sales Tax

Within the U.S., there is no Sales Tax due except for California. California deliveries have a 9% Sales Tax added.

Orders to most Canadian provinces require GST and/or PST taxes be paid prior to delivery (the shipper will contact you to arrange this prior to delivery)

To Order

Click the "Add to Cart" symbol: Add to Cart symbol next to the item you want or call us toll-free at 866-332-2403. You can also fax in your orders to 619-374-2462. We are happy to answer any questions to help you make the best decision for your situation. Expert advice is available 7 am to 7 pm (Pacific) Monday-Saturday. If we miss your call, we'll ring you the next business day.

Orders may be paid by credit card (Visa, MasterCard, American Express and Discover) check, cash or money order.

When we receive your online order, you will receive an emailed invoice within a minute or two. The most common method of payment is by credit card. If you prefer, you can mail your payment to the address below. We place a 50% deposit on credit card orders with the balance charged when the order is ready to ship. When your order ships, you will receive an e-mail with your tracking number and expected arrival date. To expedite mail-in orders, please send only one check for the full amount.