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Customer comments and reviews...
For the past fifteen years, we have been building our beautiful thick timber furniture and shipping it all over the world. We have received thousands of comments and reviews. Most can be found on the individual product pages. Below is a sampling of comments that include some photos sent from customers.
We take great pride in building the best outdoor wood furniture money can buy, while saving and restoring the forest for future generations. If you have your own comments to share, just contact us and we'll post them here!
- Letter of Appreciation
Hi Raul, Well I am not going to say too much. I have attached a rough draft of the letter of appreciation and a photo. I also emailed Jesus so that I can put the final draft on HOUZZ.com. Please let me know what you think after your review.
- Did you order arrive OK?
YESSSS!! Our bench arrived on time, and it was very easy to assemble. It looks BEAUTIFUL! And we especially love the engraving.
Thank you SO MUCH!!
~TERESA & GREG :)
Excellent. Glad we got it to you on time and you are happy with it. If you have the time to send us a picture or two, we would love to see how it looks in the place it was intended to be. Again, thank you for your trust.
This is the picture that Teresa sent us.
Here’s our beauty!!. Teresa
- The V shaped bench
Hope you have had a nice summer, and where in the world did THAT go? Still too hot down where we live to think much about Fall yet, but we are suppose to at least get the temps out of the high 90's and into the 80's this week for a little cooler weather!
The V shaped bench arrived last week and Phil assembled it this weekend, and not only did he comment on how easy it was to put together but also how well designed it was. And for me, it is all about how something looks, and it is absolutely gorgeous and is the perfect addition to a main deck and entrance into our home. And I absolutely love the mosaic wood, and so happy that I selected that for all the pieces we have so far purchased from you.
Thanks again for all the beautiful work, and I look forward to buying more stuff from you in the future!
- I am very grateful to you and your staff
I installed the shutters, they look F...... beautiful! (sorry, that was the first thing I said when I opened the boxes and looked at them) They are amazing and I am very grateful to you and your staff. Everyone in the neighborhood complements the shutters and the table, even strangers just passing by. I have to stop for a minute every morning before I drive away from the house and admire them. I am sending you some pictures, I am convinced that you guys can make anything out of red wood better, nicer than anyone else. Raul, I would love to have you over. If you can, it would be great, I would be honored if you stayed at my house. I can also give you a car to get around, and whatever else you need. I hope you are doing fine otherwise, and please keep in touch. Hope to see you whenever you can make it, bring whoever you like, you are more than welcome.
Stay safe: Tommy
Custom Shutters Baja Table
- Pergola Install
Your team did an excellent job at the install. Cesar knew exactly what to do - I could tell he has done this many times. The team was very friendly and worked very hard to finish the install on Saturday.
I even let them use a few of my tools :-) to help them get the job done faster.
Plus - the pergola looks much better than what I imagined!
- I Love my Pergola
I Love my Pergola and bench and planter. I'm hoping the picture comes through to you, I would like to enter it in the contest. Please let me know if you receive it!
- Finished Pavilion
Thought you might like to see the finished pavilion shingled & electrical in place. It was worth waiting for. We are all thrilled with the final result.If it can help you, feel free to use me for a testimonial at any time.
-John E. Ligums
- Excellent attention and customer service
Dear Mr. Hernandez and Ms. Cardenas,
I just received the planter and it's beautiful. Thank you both very much for your time and attention. Your customer service is excellent and you're peoples craftsmanship is super.
Thanks again and I look forward to buying from you in the future.
- Wonderful product and service
Hi Raul and all the helpful ladies!
We finally got some nice picture of the pergola and planter boxes we purchased from Forever Redwood. We are very happy with how our yard turned out, offering both privacy and much needed shade.
Thank you for your wonderful product and service.
-Bill and Sandy Gibson.
Coeur d'Alene, Idaho
- Thanks to customer service
I want to personally thank you for the excellent customer service you provided me recently. The shipment of my order went smoothly. I have completely assembled the table and chairs and it is magnificent!!
I was totally impressed with the detailed directions, labeling of the pieces and quality of the hardware. Although I waited a long time for my order (4 months) I feel like it was worth the wait.
I will recommend your company to all who admire my new patio set and will not hesitate to do business with you in the future, Please share me sentiments with the owner of the company.
Thanks again for your kindness and excellent customer service. It was greatly appreciated.
-Christine Cosmo. New York
- Pergola at the pool
Hey guys, thought you might like to see pics of the new pergola we just finished today. It was late in the day, so I'll take and send some more pictures later this week in full sunlight.
We bought the pergola from Forever Redwood in California. It was a breeze to install it. It took less than 5 hours to assemble it.
- Your work is FANTASTIC!
- Lovely Ruth Rocking Bench
Good Morning Raul:
I promised I would send you pictures of our dear friend/co-worker when we presented her with the Ruth Rocker Bench. Of course she loved it !!!
- Installation went as planned
The installation went as planned. No on-site modifications were needed. The installers (Cesar and Pablo) were very considerate and careful, and I was very happy with their work.
Our new pergola is beautiful. I will send you a picture.
- It is a marvelous piece of craftsmanship
We finally got the bench in place yesterday. It is a marvelous piece of craftsmanship. The plaques are all correct and in the right order, etc.
- Your company was great to work with
I just want to tell you how happy we are with the gazebo we ordered from Forever Redwood. Your company was great to work with, and the builder we hired to put the gazebo together was very impressed. He said it was extremely well built and everything fit together perfectly. It was actually a delight to work with.
Thank you for providing such excellent products and service.
Oak Glen, CA
- I am tremendously pleased with the product
I just wanted to let you know that my fabulous bargain table and benches arrived and set up with magical ease. They are truly beautiful and promise long life and beauty ahead. My last redwood table and benches, at a tenth the price, from a local source, lasted nearly 50 years, but they were fastened with steel so the joints gave way too soon. The wood was always okay. I suspect it was old-growth redwood because nobody was caring about the environmental costs in those days. Anyhow, I just wanted to let you know I am tremendously pleased with the product and salute you for your restoration commitment.
- Your redwood is outstandingly lovely!
BEAUTIFUL!!!!!!!!!!!!!!!!!!!!!!!!!!! Your redwood is outstandingly lovely! I have never seen any redwood furniture that comes close to the quality of yours!!!
- Looks great and went together just like silk
Just want to let you know that everything showed up just fine and I put everything together this weekend. It looks even better than we expected. Your product is by far the best that I found, looks great, and went together just like silk. Photos will follow.
- Arched Pergola in Redwood
Here's a shot of the Pergola. Let me know if you want me to take any more. Your guys did a great job and K. and I are very pleased with it. The extra inch on the back right was all we ended up needing to get the level. I don't think the shims made the trip in any case. Thanks again to you and your team for all their help. Please don't hesitate to call on me should you need for someone to come by and see your work.
All the best,
20 x 10 Arched Pergola in Redwood with Privacy Panel
- This will surely be the last one I ever have to buy
Hi Raul, Thanks for your personal email. That's a nice touch in this world of automated responses. Look forward to receiving and enjoying your product.
Just so you know this is a replacement for a redwood table we've had for over 25 years. We had a storm last Sunday and my wife had left the umbrella up which caused the table to tip over and break into about 6 pieces. It has been sitting out in the elements for all that time. As I examined it while picking it up I noticed that almost all the boards were intact and not decayed in any way. The table simply came apart at the connecting points. The screws and bolts had become rusty. This isn't the first time that this table has gone for a ride in the wind but it was the last. The longevity of my first redwood table made me seek out another one. We made a mistake a few years ago and actually painted the table. We won't be painting this one. Since we're both in our mid 60's this will surely be the last one she or I ever have to buy.
Saint Joseph, MO
- Your stools look great!
Here is a photo of your Redwood Stools in place around our Tiki Bar. My son in-law and I built the Tiki Bar last summer and we let the kids decide how to paint it up, and you can see that they chose festive decor! We spent a fair amount of time searching the internet for the perfect outdoor stools that would look great around the bar. It was clear and evident to all of us that once we found the Forever Redwood website our search had ended and we feel your stools look great!
29 inch Bar Stools around Tiki Bar
- The woodwork is top tier
The stools are fantastic and the woodwork is top tier. Thanks!
San Diego, CA
33710 Annapolis Road Annapolis, CA 95412
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