From the Forest, For the Forest since 1995
Shipping
Shipping Options for Handcrafted Redwood Furniture
Free shipping in the Continental U.S.
Shipping is free for all orders within the Continental U.S.
All orders ship within 4 weeks of design approval.
We ship to Hawaii and Alaska and to most countries.
Planning your delivery
A little planning.
A smooth arrival.
All orders have drawings prepared to make sure your order is built exactly the way you’d like. Do not worry about having all the details of your order worked out ahead of time. We recommend placing an order for the size and options you think will work and then lean on our thorough design process to fine tune the details. We’ll email your first drawings within 3 business days and you’ll receive revised drawings within 2 days of getting your feedback.
We will go back and forth with you as needed to fine tune the design to your liking prior to building it. There is no cost for design work. It is insurance to make sure your order is perfect. Once you sign off on your drawings, your timeline for shipping will begin.
All large and many mid-sized orders ship on a tractor trailer with two drivers. The drivers will unload for you by hand. Just let them know where you’d like the order dropped off when they arrive. For some large pavilions where boxes exceed several hundred pounds, we’ll coordinate with you to have a forklift on hand to unload.
Shipping options
We ship to meet your needs.
We ship to any country: Orders to Canada and most other countries also ship within 4 weeks of design approval.
Assembly Service Available Nationwide: Forever Redwood can assemble for you. Just contact us and ask for an assembly quote and we’ll get right back to you.
Forever Redwood uses 100% recycled wood and cardboard in all packaging. We use our shop scraps to build crate panels (see photos below).
Small items ship UPS Ground.
Mid-sized orders up to 14’ in length may ship in crates delivered to your driveway by nationwide Common Carriers. Padded boxes inside the crate weigh less than 90 lbs for easy handling.
California deliveries have Sales Tax added. We don’t collect sales tax in any other state. Most Canadian provinces require GST and/or PST taxes be paid prior to delivery.
Each order we ship has a small 4 inch wide anodized aluminum plaque affixed. Each plaque has a unique serial number and our contact information so you can always find us 20 years from now! Thank you.
If you are artistically inclined, the crate makes a great canvas too:
Track your order
Log in to My Account and select My Orders to see its status anytime. We email photos of your order at assembly, painting and packing with an estimated delivery date, then a tracking link once it ships. Questions? Call us Monday–Friday, 8am–5pm PST.
Customer Reviews
The Presidential Bench
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