Customer Stories

There are but a few people that I have ever met who just "get it. " You my friend do get it. And I am forever grateful for the professionalism and the unimaginable care of your example in every project you touch. I "we" are forever grateful for you and your team. You did an exceptional, awesome, unimaginable, and perfect job. Thank you for your amazing structures! More importantly thank you for the care you give to everyone you're able to serve. Feel free to post but just know it is heartfelt. Thank you brother.

Raul, I don’t think my pictures are as great as the table, but here are some shots. You may recall that I first ordered a picnic table from you for our hunting trip host in west Texas probably five years ago. That was a big hit. The table has held up well and given us many hours of enjoyment. When I decided to expand at my house I knew that one of the things I wanted to do was get a Forever Redwood table of my own. Our expansion project is under construction but we got it far enough along so that we could enjoy the table on the new back porch while the construction stopped for Christmas. We used it every evening for three days in a row. We thoroughly enjoyed it and I got tons of complements so I proudly told your story to one and all. Thank for your expediting the build and delivery. The quality is great and it’s the perfect table for us. The table is now safely back in the garage until we are ready for permanent installation later in February. All the best in 2017, pat.

I was very pleased with forever redwood and their work. I took photos of similar pavilon they drew up plans the staff did a great job of getting all the details done . The end product exceeded my expectations and that doesn't happen alot. I would highly recommend forever redwood for any job I also got the redwood farm table it is beautiful thanks again for a great job.

Hi Raul - I hope you're well. I am finally sending photos of our redwood picnic table (that we're actually taken in October). As you can see it fits beautifully in our olive grove. Hope these are useful. We love our table!

Glad we got the beefed up structural support. Looks like we are going to get winters with more snow. See the pic of the pavilion in the background : ) Hope all is going well and the year is off to a good start!

Beautiful table. I didn't have any help to dismantle the crate, haul the boxes around to the other side of the house and assemble, but after 6 hours and a couple bruises (that top was heavy) got her done. Easy process and very clear instructions. Thanks!

Hey Raul I wanted to share a photo of our install where we placed your table for the lounge furniture. The table is gorgeous and everyone loved it. Thanks again for your assistance in bringing it all together at the end!

Raul, I cannot express my thanks enough for you and your team and the beautiful work that you do! I could never have imagined something so large being transported so far away and put together so quickly! It was sheer perfection and all levels. Your professionalism and dedication to see the process through was impeccable! I am preparing a time lapse video to show you the work in progress. It really turned out to be pretty cool! Aden and team were spot on! They never stopped form the time we offloaded the structure untill completion and that was in record time! Please feel free to use me as a reference if you ever need a cheerleader! I could not be happier for what you guys have accomplished! Warmly Jeff S. - Montgomery, TX --------------------------- Hi Jeffry, Thank you. Thank you for trusting us with this job. Adan sent some pics yesterday and I was really surprised at how well it fit into the spot. You must take some credit too for laying out the job to work well for the area. I am a bit fastidious with install details and can find nothing to bellyache about on this job. OK, maybe that the ceiling fans are not installed yet! ! Call or email anytime. As a business leader you know how hard it is to make all the moving parts come together. How difficult it is to convey quality and commitment on a website in order to inspire confidence to spend $20 and $30k on jobs like this. Adan has been with me since he was in high school over a decade ago. He is one of our best assets. I have seen him installing in snow storms! !

Hi They look great. Lots of compliments. Thanks for everything.

Hi Raul, ? Thank you for reaching out. Our Redwood bench arrived just in time to honor the person we had ordered it for. It is absolutely beautiful! The men who delivered and assembled it were very nice and professional. They took time to talk with me about proper care for the bench and made sure it was placed exactly where we wanted it. Everyone I was in contact with through this whole process was extremely helpful and responsive. We are very happy with our order and our choice to use Forever Redwood. Best regards, Andrea C. -------------------------- Hi Andrea, Thank you for taking the time to write. Glad everything was to your liking and thank you for your trust with this delicate job. Please let us know if we can help with anything down the road. Dear Raul, We absolutely love the table! Everything went well with the delivery. Instructions were given on how to setup and fold up the table. The guys also were and extremely friendly and courteous! Thank you, Kim YESSSS! ! Our bench arrived on time, and it was very easy to assemble. It looks BEAUTIFUL! And we especially love the engraving. Thank you SO MUCH! ! TERESA & GREG :) -------------------------- Raul comment: Hi Teresa, Excellent. Glad we got it to you on time and you are happy with it. If you have the time to send us a picture or two, we would love to see how it looks in the place it was intended to be. Again, thank you for your trust. -------------------------- This is the picture that Teresa sent us: Here’s our beauty! !.

YESSSS! ! Our bench arrived on time, and it was very easy to assemble. It looks BEAUTIFUL! And we especially love the engraving. Thank you SO MUCH! ! TERESA & GREG :) -------------------------- Raul comment: Hi Teresa, Excellent. Glad we got it to you on time and you are happy with it. If you have the time to send us a picture or two, we would love to see how it looks in the place it was intended to be. Again, thank you for your trust. -------------------------- This is the picture that Teresa sent us: Here’s our beauty! !.

Hello, I've had my shoe cubby for a few weeks now, and I thought I should let you all know how impressed I am with your company. Placing my order was a leap of faith for me, as I had no prior experience with or knowledge of your business. A Google search led me to your website, and what's there is all I knew. Good website, sure, but I didn't feel like I did enough homework to commit to a $1, 000+ purchase. I almost felt like I deserved to get ripped off! Anyway, I had no reason to expect that this would be one of my best Internet shopping experiences, yet from start to finish it was. First, I called for a little help getting the details right (choice of wood and finish) and received a call back and thoughtful advice from a man named Raul, the owner, I believe, though he didn't identify himself as such. Then, you completed the order much more quickly than you projected, and you kept me apprised of its progress through production and shipping. The cubby arrived protected in a well designed crate, and, most important, I like it a lot. It's very attractive and well made.

Hi Raul: I'm so glad they decided to go with your company. Their pavilion is just beautiful! They have some pictures of it at their website. Jody - happy customer

Ladies & Gentlemen: IT has arrived and is unloaded. WOW, what a crate! !! Ha ha I will not be taking the pieces out of the 15 boxes for another 5-6 weeks as we are working on finishing the patio first. .. If there is any damaged pieces, which I doubt, I will let you know when I do finally unbox them. .. Thanks again for the great product. I’ll take pictures and send to you when the project is completed in the late summer. .. Sincerely,

Enjoy these and feel free to use them in marketing and to use us as references. I totally appreciate your workmanship.

Raul I promised you that I would send pictures of the table and chairs when I finally got them hauled up to my third floor deck. This is a beautiful set! Thank you so much for all of your efforts, considering the loss of the 14’ table during shipping. Please note the beauty of the slats on this modified design. They look great Respectfully

Hello Raul from cold and snowy North Dakota. Just a quick note and picture. I finally assembled the tea house. Looks great. If it were not for the snow I would say the picture was taken in northern California. But it is good 'ol ND. I have included a pic of the tea house. I can think of a million things I like about the tea house. When I get the area landscaped around the tea house I will send you another picture. I had two minor issues when assembling: Otherwise we are in tea house heaven. We will keep the tea warm in case you stop in. Have a prosperous new year. I may be back and buy a dining room table and a front door from you later on. See photo below. Gene H. - North Dakota. Raul's response: Thank you for your follow up email Gene. You put it up in the winter! That says a lot my friend. Sorry about the bolts breaking. Glad you figured out the roof leak. When we put up gazebo roofs, before we add the final skin we normally test with a hose to make sure the felt paper was done properly. Otherwise, it is not fun to remove the final roof skin to fix. We are not perfect and I appreciate very much your taking care of the minor issues.

When Don and I were able to sit out in the gazebo during a rainstorm, talking, listening to music, and reading as the storm passed. We were perfectly dry. It was one of those beautiful moments of enjoying the summer.

Raul Glad to say the installation is complete and we think it looks great (it is actually not upside down). We owe a special thanks to Hector and Rafael who did really heavy lifting and laid it out perfectly. They were also very pleasant to work with when we were there the first few days. The lifting was so heavy that we think you need at least one more guy on a job like that. We plan to deck the covered and back section and gravel the first part. We will grow a climbing rose on the back and wisteria on the front. We will send photos when that is done and I am sure you can use them in your promotional pages. Our neighbor Paul Johnson was very impressed with the job (and the price) and we gave him your catalog. Best regards

Good morning Raul, This is after 2 days of two old white guys working till about 3:30 in the afternoon cuz it's so effing hot here. I'm thrilled beyond our expectations and so is Martina. We took these pictures this morning and I know we're facing East with the camera facing into the sun. Obviously, I'll take more of them were completed and I imagine we'll be speaking this winter about a table. Cheers.

Dear Victor, Raul, and Forever Redwood Crew: Thank you for your efforts with delivery of my table. It loves its new home.