Customer Stories

The chest is absolutely beautiful. Have had a series of strong storms here and it's holding up very well. Also very comfortable to sleep on. Lydia Borghatta

Hello there The two boxes arrived in perfect condition late last week. A speedy trip! Because of the “Wait and Save” deal I wasn’t expected the chairs so soon. I am very pleased. The other outdoor furniture in this garden is made of Colorado flagstone and Colorado tree woods. So perhaps redwood chairs are inconsistent with the plan. But I grew up in California and have fond memories of redwoods-and some emotional attachment to the magnificent species. Many thanks,

Dear Raul, Thank you for this friendly and informative email. We were just admiring our picnic table and benches and wondering if we were taking proper care of them. After four years I think we are close to the totally silver finish which looks very good with our deck and aged cedar shakes. It's good to know that we can take the table back to its original color if we want to. You and your company are one in a million! Enjoy your children and your success. Sincerely,

Dear Mr Raul Hernandez. Thank you for posting my Swing on ur web site, DUSTIN face to face, After me and my wife Josefina we set up the swing ourselves I tried to enjoy the feeling and let the happiness sink in, Josefina could not resist and took the picture, She thought that it looked as if I have sold the world and relaxing. One of the Best things we bought for our house. My family enjoy it fully old or young like.

I purchased a pergola kit from you. It is a 10 X 10, and was the middle [Mature Redwood] grade. The pergola has been up now for two years and is just beautiful. It is the focal point of the memorial garden that I created for my husband. I have planted some unusual trees by it and remember it is on a farm, so there is an old hay rake nearby. It is just the greatest, and I couldn't be happier. Thank You so much! Sincerely,

Hi Mr. Hernandez The shed shipped today, it looks beautiful! The delivery men were very kind, arrived on time and assembled the shed quickly. I wanted to personally thank you for your generous donation and your time. I will make sure your donation will be acknowledged on site. Thank You

Hi Raul I just arrived at the cabin and the table and benches are perfect! Thank You Thank you so much for such a wonderful product. Gil was awesome with the delivery and set-up, so I will call him also. (He called my cell on Tuesday, as I thought I was coming up that day, just wanting to hear my thoughts)! I'll take photos to email other family members. .. but we will all be using it all summer long and be very grateful to you and your staff! Sincerely,

Thanks for getting this done so quickly. Your guys were extremely fast, professional and really nice people. I would have your company do work for me again in a minute. Thanks a lot

The shelf construction is amazing. .. Here, at long last, are some pictures of the beautiful dresser you made for us. If they're not quite right, please let us know and we can take more. I hope they don't clog your inbox too much, I did not compress them… There are more, but these show the shelf off the best I think. Thanks so much– we love it! Regards

I just got back in town last night and went to see the bench just now. It is A BENCH ! It is everything I hoped it would be. I am delighted with the way it turned out. You did a masterful job and I know Peter is smiling about it too. I can't thank you enough. Pictures coming when it's installed. Warm regards.

We are so happy with the planter you made us, it is beautiful. We added some gravel, miracle moisture-control dirt, vegetables and wow-step back and the plants are GROWING. Our neighbors saw the planter and were so impressed they are thinking of getting one too. It is so nice to have something that you are proud to own and to help with the environment at the same time. Thank you for what you do.

Hello I just got around to taking some photos of my arched pergola that I ordered from you last summer. It was kind of late in the season to take good pictures in the Fall, so I waited for this summer to stage the photos. Thanks for a great pergola. I get a lot of compliments on it. I hope to be on a local garden tour next year, so I will promote your products then. I also left a positive review for you on the Houzz website.

Hi, Raul The pergola looks really awesome, even better than we could have expected. I got to watch the crew while they installed it as I was watched our tortoise roam the yard (she woke up from her winter slumber the night before). They handled the fit under the eaves and over the gutters like pros. We're very happy with it. Looking forward to some more projects. Please extend our extra thanks to the crew from us. Janet & Barry - Fremont, CA Raul's Response Thanks Janet, Thanks Barry. All the planning was worth it. We got it right. The guys have done many pergolas over the years, so it's a Lego set to them. Please send me a couple picture when you can. The guys are great carpenters, but lousy photographers. I am sure the pics they bring will only make me wince. ..

Editor's note: Customer sent these photos of the finished install. ..

Hello Forever Redwood, I received my Swing set and am very pleased. I set it up with my daughter and it's great. Beautiful and such a stable structure. The shipping container was also beautiful to look at. When we were done, I cut up the cross pieces of the old swing set and then used the screws the 2x4s and the siding from the shipping container to make a new compost container. I include a movie of it. Thank you so much!

Hello all, Here are a couple photos of the great pergola you built. We get so many complements on structure we should probably hand out your business cards. As you can see, our cat likes it, too. Thanks for the great work.

My family and I are thrilled to be able to participate in your Company’s 6th Annual Photo Contest In April, we received our Sheldon’s Monkey Bars. The craftsmanship, attention to detail, and care you have put in building it for us has far exceeded our expectations. Your company’s product is front and center at our house – in fact it is of such high quality that it has enhanced all aspects of our home décor. As you can see from the attached pictures, what is also front and center is my son’s smile as he plays on the Monkey Bars with his heroes Batman and Spiderman! We are a military family and my children have heard many training exercise stories – now my son uses his own imagination to create his own boot-camp and super-hero training. It’s so wonderful to watch! The Monkey Bars will be a part of my family for decades, this single fact of quality and longevity further strengthens my belief that this is one of the best investments I have made for my children’s enjoyment. Lastly and perhaps most importantly, after learning about your company’s mission/commitment to Restoration Forestry. I am proud to be a customer of Forever Redwood! I look forward to many years of being a patron and family member of your team. Thank you and please give my regards to all involved! Sincerely, Simran S. - Richland, WA Hanging with Super Heroes

Hi Wanted to take a moment to let you know how much we appreciated you crew. Cesar, Ernesto & Rodolfo did an amazing job. They were courteous, exacting and worked so hard in our heat! It was very hot here. The went above and beyond, I mentioned it would be great if Forever Redwood would powder coat the hardware as some was dark, others were bright silver. Next day I see Ernesto making a holder for the bolts, he had purchased a can of spray paint, black, and he sprayed them before installing them. Then to take care of the already installed bolts, he made a stencil out of water bottle, I was amassed at how well it worked. Perfect! I was planning on climbing up and painting the bolts at a later date. I was very impressed with his ingenuity, and taking this on without my asking. That's great customer service. I asked if he always did this, he said no, but heard me mention I would like them black. They were all great, cleaned up, showed up and got the job done. We are very pleased. Lease recognize their hard work, they are a great asset to your company. As it turned out, everyone was very kind to help us through this process. It was almost a year in the planning. Thanks to the entire team at Forever Redwood. We are very pleased with the pavilion & arbor. It looks fantastic. Well done! If you ever need a reference I would be happy to refer your company. It took us awhile, but that's water under the bridge. You made it right. Jeff, tells me you are making us a bench. Thank you for this. I will look forward to talking with you on this. Let me know my options, I don't want to assume it's unlimited. Again, it's really beautiful, we are both so pleased. Will be sending pictures as soon as we get he site cleaned up. Regards

Hello, Raul: Our experience with Forever Redwood was superb. First of all, the items we ordered arrived weeks before they were promised, which was terrific. Then, when we assembled the furniture we were blown away by the beauty and quality…top notch! We will definitely be purchasing other items from your company in the future and recommend you to friends. Thanks for a wonderful buying experience from beginning to end. Regards,

Alejandro, Your crew delivered the table last night and could not have been sweeter or more professional! My husband and I were so impressed! !! Because they arrived so late last night, and because we both had to rush out early this morning, we haven't had a chance to actually open the boxes up and assemble the table, but we plan to do that as soon as we're all home from work and school tonight. You guys were a pleasure to work with and I can't thank you enough for ensuring that the table arrived on time. I will take pictures and send them once it's assembled, and I'm happy to post reviews about the awesome service we received from Forever Redwood. Thank you so much for checking in. That just goes to show how fantastic your customer service is! Thanks again,

My old man is very happy! Bad ass table! You guys make such a quality product. We got stopped by several people wanting to know where to get one :))! Thanks