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Customer Stories

Real stories. Real spaces. Lasting beauty.

We have received over 600 reviews from our customers over the years. We hope to add yours someday!

Stephen and Sylvia T.St. Helena, CA ★★★★★

We couldn't be happier

Well, it did start on the 15th but it took three days because your guys were so careful. And it's beautiful. We are absolutely blown away by the quality of the wood, the joints, and the construction. My contractor, who is detail oriented, excellent, and a friend from childhood had one comment; stunning. Adan did a great job and cleaned up the site completely when he was done. He put all the debris in a corner and said he would be back for it. We couldn't be happier. When we finish the landscaping in the backyard we'll send an updated picture. In this one you see your team, our parron' and our vineyards. Thank you!

Drew S.Franklin, TN ★★★★★

We are clients for life!!

Hi Raul, Just assembled the potting bench that I gave to the love of my life for her birthday. The assembly was flawless. Like you clamped it together before the holes were drilled. .. . the quality is exceptional. .. . kinda makes me think you folks care about the product you deliver. .. . The packing was exceptional. .. No damage whatsoever. . .. .. .coming all the way across the US . .. My only issue is . .. .you should be offended that anyone would by this from Wayfair! !! We are clients for life! !

Lydia T. and Hunter.Newton, MA ★★★★★

Thanks for the photo contest fun

Hi Raul, Thanks for the photo contest fun. My friends enjoyed seeing all of the cool furniture that you all work so hard in making. You have certainly put many ideas in the heads of viewers for the upcoming season. I had wanted to send you these pictures last year but totally forgot. I was inspired by another customer who wrote about making a tray stand from the shipping pallet, so my son Hunter and I lugged all of the pieces of the shipping pallet to the backyard (in the pouring rain) and went to work. We decided to make a storage unit for the winter seasons wood. We secured the top with plexiglass, put hinges on the sides and swing closures on the front. It turned out okay for a mom and son project :) Thanks again for sharing your forest and. .. initiating some mom and son time. Your work is beautiful even in shipping.

Aldo R.San Francisco, CA ★★★★★

Added Solar Light to my Fortress Of Solitude

Raul CostCo had these greatly improved solar light, they give my Man Cave more appeal at night. .. light stay on after dusk for at least 6 hours. .. also had a Bocce Ball Court built on the hill above our Gazebo. .. life is good! !! Thoroughly enjoying your product! !!

Darren G.Escalon, CA ★★★★★

Awesome Craftsmanship and Customer Service

Thanks so much to Raul, Paty and Alejandro for the gorgeous, monster 20x20 Pavillion and for all the advice and hand-holding on the design and ordering process. Not only was the Pavillion beautiful and very well-constructed, they even applied a custom stain of my choice so it matched my existing deck when it arrived. Assembly was a snap and all the pre-drilled pieces lined up perfectly. Special thanks to Adan for the tip on how to lift the giant, pre-assembled trusses into place, made the heavy part much easier. Here's a couple photos of their awesome work, although they don't do it justice. If you love redwood and can appreciate something truly special around your home or business I can't recommend Raul and his team strongly enough.

Round B. ★★★★★

We are very happy

We are very happy, came earlier than we thought, the shipping crate was incredible - well done. Went together pretty easy and it is beautiful. We are very pleased. Thank you Bill & Kim. - Pewaukee, WI.

Michael C.Oakland, CA ★★★★★

Thank you for your great work

Victor and Alejandro We want to let you both know how pleased we are with our new table, chairs and benches. We broke it in with a party on the 4th of July and everyone loved the entire set. Thank you for your great work and keeping us informed along the way. It was much appreciated. We also ordered cushions for the chairs, but not for the benches. Do you know what size we'd need to order if we wanted matching bench cushions? Thank you

Fabienne and PatrickUnion City, NJ ★★★★★

We LOVE the pieces we bought with Forever Redwood

Hello Raul We have been faithful customers since 2006 and we LOVE the pieces we bought with Forever Redwood. We also appreciate the philosophy of the company and the service that was provided. We thoroughly enjoy your products and we think you are doing a terrific job! Take care,

Anne and Robert G.Redding, CT ★★★★★

We are enjoying our new Pergola

Hello Raul It is a warm day in CT and we are enjoying our new Pergola the first time. We really love it, the material and the craftsmanship are superb. The pergola looks amazing and gives us the shade we desperately need in hot summer days to come. Your installation crew was courteous, professional and fast. Please convey our sincerest thanks to them all. It has been a pleasure working with you all and you, Raul, are running a great company! Thank you again.

Note: n. ★★★★★

Table is looking better than new.

Raul Thanks for a great customer experience. Your crew were amazing craftsmen and exceeded expectations. Many thanks! Jeff G. - Broomfield, CO

Chriss K.Cleveland, OH ★★★★★

They look fantastic!

Hi Raul Just wanted to send you a picture of your bench at our new Asian Highlands exhibit. They look fantastic! Take a closer look and you’ll see one of our snow leopards in the tunnel of the building J Thanks for all your help!

Joe and Diane. ★★★★★

We get so many compliments regarding the arbor.

Raul Here are several photos we would like to enter in the contest. We get so many compliments regarding the arbor. We are so happy with the purchase. Thanks!

Jim S.Lake Almior, CA ★★★★★

Love the table. Great work.

Good morning! Love the table. Great work. Thanks!

Jennifer G.Katy, TX ★★★★★

I love what you guys have done

Sorry, they are not good pictures but I love what you guys have done. Excuse the different colors of the gazebo and the extension, I think they may have used the wrong stain, but no biggie.

Deborah O.Midlothian, VA ★★★★★

Thanks and thanks

Hello! Thanks and thanks to Patty Vallejo who helped with the design of the perfect table for the tabletop fire pit. Definitely enjoying the furniture.

Janice C.Baltimore, MD ★★★★★

We couldn’t be happier!

Hello! As you can see, the table and chairs are perfect for our deck. We love that the striations in color match the deck so perfectly! We couldn’t be happier! The shipping worked out perfectly, it was easy to put together and customer service was as usual-perfect. We look forward to doing business with you in the near future! Thank you for everything,

John and MickeyPittsburg, KS ★★★★★

Thank you, thank you, thank you!

Raul, we want to thank you for your outstanding work! Once we get our landscaping done we will notify you for more photos. We are very pleased that in only 5 days it is up and done without having to wait for months and without the mess during conventional construction. By the way, when we were going through the photos we took for this project there were 2 that made us laugh, so we would like to share them with you. Thank you, thank you, thank you!

Cyrus K.Oakland, CA ★★★★★

Service was excellent and the furniture we ordered is beautiful

Our order was based on looking at the web site. We were a bit concerned about price and if we would get our money’s worth. We ordered two reclining chairs and bench with cushions. Service was excellent and the furniture we ordered is beautiful very high quality worth it in every way. We are very pleased.

Bernice H.Los Altos, CA ★★★★★

It was a pleasure to work with you and your team

Hi Raul I am very pleased with the result of the pavilion. It looks great! It was a pleasure to work with you and your team Thanks!

Louis D.San Jose, CA ★★★★★

Everything was great in this experience

Hi Raul I just wanted to tell you happy I am for the entire experience of getting our redwood pavilion. Everything was great in this experience. From our first conversation, how Alejandro keeping me well informed and the great crew that installed the pavilion. My only regret is I didn’t have more cash on me to give them a little more for a tip. They certainly deserved more. This has been one of the best customer experience I have had. nce I get my yard finished I will send some photos. Thant’s again for the beautiful pavilion. It is even better than I expected. The workmanship was amazingly. Once we reciprocate from the expenses of getting the rest of the yard competed we would love to look into getting a redwood table and chairs for six. Best regards

Mary K.Walnut Creek, CA ★★★★★

Good work and we appreciate it!

Raul, Thanks for these photos! Roy told me about your helpful explanations about trimming away the round concrete to allow for the flagstone. It all looks good and we are relieved to know the flagstone will fit right up to the brackets. Good work and we appreciate it! Sincerely.

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