White Glove Complete Assembly Service

Forever Redwood offers Complete Assembly Service. Our own trained crews can assemble your order of any size anywhere in the Continental U.S. Our team will prepare the footings needed, put up the structure and add the final roofing of your choice.

The cost varies between 25–45% of your structure's overall cost and includes all materials: footings work, concrete, equipment rental if needed, and standard roofing materials if needed.

If your order is a shade structure project (pergola, pavilion, gazebo or arbor) we will anchor your structure to the ground and, if necessary, dig footings and pour the concrete. If you have an existing concrete pad, for most pergolas, gazebos and some trellises, that is all you will need. For most pavilions, we will need to dig footings. Any hardscape that is tile, pavers or stone work we review case by case. During the design process, we will review your anchoring needs and recommend the best hardware.

Our install team coordinator will set an appointment with you once your job is ready to ship, in most cases within a week or two of delivery. When possible, we coordinate both for the same day. On-site work can vary from hours to a week or more depending on the order size; we can give you a good time estimate when you place your order.

Some time-of-year restrictions apply. During poor winter weather, we may need to schedule around acceptable working conditions or postpone installation until early spring.

For pavilions and some gazebos, you can choose the final roofing. A popular choice is to match or closely resemble the roof on your house or a nearby building. When you order your pavilion, you can select a standard metal roof or a standard asphalt shingle roof; during the design phase you'll be sent links to choose the color and style.

If you prefer a premium material like extra-thick steel, tile or copper, you can select it during the design phase and your assigned architect will let you know the options and additional costs. Heavy roofing like clay or cement tile may require reinforcing the structure with fatter timbers, at additional expense. Roofing materials are shipped directly to you from a roofing distributor near you.

Assembly Service is best ordered at the time your order is placed. We cannot add White Glove Complete Assembly Service to an order that has already shipped without at least 45 days' notice.

Many shade structure orders require a permit. We prepare detailed drawings and revise them until every detail is right. Once you sign off, if you decide to pull permits, a Certified Structural Engineer in your state reviews the drawings, makes any changes needed for your local code, and prepares your Structural Calculations package and stamped drawings (electronic copies too).

Design takes from a couple of weeks to a couple of months; add up to 30 days for the structural calculations. Once you have the permit, we build and ship within the timeline you selected at checkout. The Structural Calculations package costs $2,500 for most orders up to 500 sq ft, and up to $4,000 for larger orders. The most popular way to order is with a 20% deposit.

We have a 98% track record getting shade structures through permitting with our engineering support. If you don't succeed in pulling your permit, or decide not to proceed for any reason, Forever Redwood will refund ½ of your initial deposit after completion of design and/or structural review. Shipping options →