Outdoor Furniture

Customer Reviews

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Customer comments and reviews...

Since the 1990's, we have been building our beautiful thick timber furniture and shipping it all over the world. We have received thousands of comments and reviews. Most can be found on the individual product pages. Below is a sampling of comments that include some photos sent from customers.

We take great pride in building the best outdoor wood furniture money can buy, while saving and restoring the forest for future generations. If you have your own comments to share, just contact us and we'll post them here!

You can see many more reviews on our Houzz site:

It was one of those beautiful moments of enjoying the summer.

when Don and I were able to sit out in the gazebo during a rainstorm, talking, listening to music, and reading as the storm passed. We were perfectly dry. It was one of those beautiful moments of enjoying the summer.

Don and Deb W.
1st Place Photo Contest 2019 Winners.

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End of an era!

Raul

Glad to say the installation is complete and we think it looks great (it is actually not upside down). We owe a special thanks to Hector and Rafael who did really heavy lifting and laid it out perfectly. They were also very pleasant to work with when we were there the first few days. The lifting was so heavy that we think you need at least one more guy on a job like that.

We plan to deck the covered and back section and gravel the first part. We will grow a climbing rose on the back and wisteria on the front. We will send photos when that is done and I am sure you can use them in your promotional pages.

Our neighbor Paul Johnson was very impressed with the job (and the price) and we gave him your catalog.

Best regards

Robin and Mary C.

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My client is ecstatic

All of the above was handled very professionally and with excellent communication with the exception of a few times when I did not get any response. Other than that all is well.

Entire patio overhead with the addition of the louvers look great and my client is ecstatic. There are a couple louvers that when we took them out of the box and reviewed them they were crooked. I believe at a knot in the wood itself but I’ve decided to wait to see if it’s going to become an issue. If so we will follow back up with you.

Thank you very much and blessings to your entire team. My communication with the owner of the company has consistently been outstanding and have appreciated his attitude and our business and personal relationship even though only by phone

Philip L. - San Diego, CA

Miami Dolphins Pergola

Miami Dolphins. - Miami, FL

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I'm thrilled

Good morning Raul,

This is after 2 days of two old white guys working till about 3:30 in the afternoon cuz it's so effing hot here.

I'm thrilled beyond our expectations and so is Martina. We took these pictures this morning and I know we're facing East with the camera facing into the sun. Obviously, I'll take more of them were completed and I imagine we'll be speaking this winter about a table.

Cheers.

Tom. - Longs, SC

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Thank you for your efforts with delivery of my table.

Dear Victor, Raul, and Forever Redwood Crew:

Thank you for your efforts with delivery of my table. It loves its new home

Deborah (Debbie) A. - Alton Bay, NH

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Round Wooden Picnic Tables (Attached Benches)

We continue to love our pergola

Dear Raul, Ricardo, Adan and the Forever Redwood family,

We continue to love our pergola and talk about your restorative practices with our students. The garden lab has been a huge success and grown even more with what it has to offer our students and staff. Attached are some new pictures that you are welcome to use. We think of you often and so appreciate all you did to make our pergola a reality. It is already keeping us cool and comfortable!

All our best,

Marykirk and the entire FDE school community

Mary C. - Leesburg, VA

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Spring
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Winter

We love our Pavillion

Hi Raul

It all worked out great— the storms even worked in our favor. The crew worked very hard to do the install perfect.

We love our Pavillion and look forward to expanding it. Thanks for all your help.

JoAnn just told me that she likes going home to our Pavillion and sit out under the party lights.

Terry Lane - Kingsburg, CA.

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Everything arrived and it’s beautiful !!

Hi Forever Redwood!

I just saw your email !

Everything arrived and it’s beautiful !!

I cannot thank you all enough for your hard work and dedication to your craft !!

Rick Stern - Westin, FL.

We are thrilled.

Dear Forever Redwood,

The table has been delivered to a very happy home. Thank you so much. As you can see from the picture happy times have already begun around the new table.

Thank you to eveyone who had a hand in creating this table and getting it delivered.

We are thrilled.

All our best,

A very satisfied customer in Walnut Creek, CA.

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Pergolas can survive 2 hurricanes in the same month

Raul Comments:

We are not perfect, but our Pergolas can survive 2 hurricanes in the same month while not fully assembled yet!

Hi Raul,

Finally got this up a few weeks ago.

We put up the six legs freestanding in their boots as we added the 4 side rails, next three curved ribs (front, middle , then rear), then the corner and center trusses and then secured the legs in the boots. This allowed for minor adjustments to be made while assembling the beams. System was almost perfectly vertical when legs were secured. Then the first major hurricane hit with 80 mph winds and 31 inches of water. All the packages on the ground were soaked as the tarps were blown off and some warping occurred.

Then we put up the rest of the curved ribs. Had to make minor widening of some of the notches to fit the top struts and used large clamps to hold the lattice panels and struts in place to overcome the warping. I still need to replace the 10 inch carriage bolts with the 9” on the trusses to clean up the product.

Then the second hurricane hit with 50 mph winds and another 20 inches of water and absolutely no problems. We were within the path of the eyes on both storms.

Pix enclosed. What made it fun was constructing over the top of the swim spa.

I would recommend separating the hardware into marked packages by type. It would be great if you could incorporate the numbering of the parts in correlation to the diagrams in the installation directions and as I said before, numbering the legs and indicate on numbers on the diagram for the self-installers would be of additional help.

Pergola looks great and we have received several compliments.

Raul --Thanks,

Dave

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New Life

Raul Comments:

The original order for Sheldon’s Monkey Bars, 10 years later, after his kid’s had outgrown them, Sheldon sent this email and photos...

Raul Comments:

For these bars
Broke down and loaded much more easily than I expected... rebuilt this morning at my friends house, his 2 year old twins attacked them and were doing hanging leg lifts with no training whatsoever...

Sheldon N. -

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Laguna de Santa Rosa Letter

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The Gazebo was a big hit at our summer party.

Thank you both for working through many obstacles to gel this project completed. The Gazebo was a big hit at our summer party. We love the functionality of the sliding panels, and the panoramic views it affords. The wood coloration is beautiful. Attached are a number of pictures throughout the project, and during its inaugural use by my band for the party. Below are some things I thought may be useful for you for future projects.

  1. Your feedback and advice are key. As a new consumer your suggestions and ideas as we designed and selected a structure were a primary reason why we chose Forever Redwood. Thank you for that and for your willingness to be accessible to us throughout.
  2. Communication in the larger scale was a challenge. We’ve already covered the project delays. Little things like a phone call telling us that no one was coming out the day you realized that a crew of two was not sufficient to lift the roof panels would have been appreciated. Instead I had to call Adan in the afternoon, asking why no one was working. Also, having at least one person on any crew who can speak English well would be very helpful.
  3. Project time estimation and preparation. I recognize that this was a slightly larger model than your team had built before. However it was originally estimated at 2 - 2 1/2 days, and ended up being a full 7. And the crew sent up here seemed inexperienced and ill-prepared for the task. They were headed out on their first Home Depot run after being on site for barely an hour. A little prep on the front end could have prevented this I think.
  4. The doors. I am making a notched board to lay down in the tracks to keep the doors from sliding around when the Gazebo is closed up. This will keep weather and animals out. You might consider offering such a device with this model in the future. I can send you pictures of my solution when it’s done if you like.
  5. Workmanship was good, but there were gaps. I’ve included some pics showing how the doors were not squared to the frame, and some joints were not clean. These are not major issues, but just wanted you guys to have all the feedback.

Overall we are very happy with the structure. It has greatly enhanced the use of our back yard. Thank you for all of your work.

Sarah & Garret R. - Salem, OR

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We are so proud to be partners with you and hope to stay in touch

Dear Raul, Ricardo, Adan, and all the staff from Forever Redwood,

We want to thank you for all you have done to make our new pergola possible. Our students, parents, staff, and community were speechless when they saw the pergola complete. The pergola is beautiful and stands proudly in the center of the garden lab. Attached is a picture of the pergola with more pictures to come. We are so proud to be partners with you and hope to stay in touch.

With deep appreciation,

Marykirk and the entire FDE school community

Mary C. - Leesburg, VA

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[Note to our customers: We're always thrilled to receive photos of our work in their natural habitat—your home or business. We take as much pride in our work as we hope you take pleasure in it! If you have any photos to share, please send them and we'll post them on the site. Thank you for your support.]

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