Outdoor Furniture

Customer Reviews

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Customer comments and reviews...

Since the 1990's, we have been building our beautiful thick timber furniture and shipping it all over the world. We have received thousands of comments and reviews. Most can be found on the individual product pages. Below is a sampling of comments that include some photos sent from customers.

We take great pride in building the best outdoor wood furniture money can buy, while saving and restoring the forest for future generations. If you have your own comments to share, just contact us and we'll post them here!

You can see many more reviews on our Houzz site:

The bench to remember.

I purchased a bench from you a couple of years ago as a memorial for my brother. I recently heard that the park where the bench was placed has received enough comments on the bench that they plan to purchase another.

Thought you should know that your good work is appreciated. Thanks.

Jim E. - Eugene, OR.

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My neighbors all hate me for making their yards look less impressive!

Just wanted to let you know my contractor and I FINALLY got my pavilion installed! It is more beautiful than we expected. Even he was impressed, and he works around buildings everyday.

He complimented the design and structure integrity of the pavilion. I can’t thank your team enough for our Loreto. (My neighbors all hate me for making their yards look less impressive!)

I am attaching a pic, even though it is not quite done, yet. (Shingles and electricity come this week)

Patrick I. - Joplin, MO.

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Everything went really well with our order.

Everything went really well with our order. Thanks

We are still working on the map that will go up in the kiosk. Photos attached.

Shaun C. - Grass Valley, CA.

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The grapevine survived and is now draped over the new arbor.

The arbor could not be lovelier. Many thanks to you and your amazing team for creating this work of art.

We are using it literally as a grape arbor. Our old grape arbor was crushed by a falling tree. The grapevine survived and is now draped over the new arbor (as shown in the picture).

Bruce J. E. - Salt Lake City, UT.

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Looking forward to many picnics to come!

We all love the new picnic table, one that all creatures can enjoy! Looking forward to many picnics to come!

Albert C. - Carpinteria, CA.

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We are thrilled.

Finally all done, lights, pond, and all. We are thrilled. Many thanks.

Kirk L. - Petoskey, MI.

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Best looking picnic table I have ever seen!

Arrived on time. No missing parts. Assembler was polite & entertaining at the same time - great!

Best looking picnic table I have ever seen! Thus far, interactions are perfect.

Colleen A. - Carpinteria, CA

The best redwood outdoor furniture we've ever seen.

The redwood picnic table and the redwood glider we ordered are absolutely beautiful. The best redwood outdoor furniture we've ever seen. We get so many compliments on it.

Richard M. - Sacramento, CA

It is truly elegant.

My chest of drawers arrived in good condition and I love it! I stroke it every time I go by. It is truly elegant. You do exceptional work.

Joe M. - Clemson, SC

Everything was great.

Everything was great. We love the table and the great customer service along the way. Thank you for all the work you are doing in the world to resource our forests.

Susan T. - Vashon, WA

The recycled wood approach gives it a unique look.

Our overall experience was great. The product looks great. The recycled wood approach gives it a unique look. The pergola went up easily.

Thanks!

John M. - WISC RAPIDS, WI

Houston, we have a typo

Houston, we have a typo

Swings have become very popular and residents are now asking the Board of Directors for more. Thanks for working with us.

Joe.

Swings have become very popular!

Product arrived and was unloaded at the park by the driver. He was very easy to deal with. Instructions and Assembly went perfectly. Good documentation and easy to assemble. Done in just a few hours by four senior citizens all over 70 years old.

Swings have become very popular and residents are now asking the Board of Directors for more. Thanks for working with us.

Thomas C. - Cary, NC

The end product is simply amazing and the appearance speaks for itself.

This project was under production in one of the most difficult years in business for most companies. Although there were multiple delays that could not have been avoided due to COVID, Raul and his team managed to always be there to respond in a timely manner with a resolution or update. There were minor damages and delays with materials, but Raul’s team went above and beyond to send their best installer Adan to our site, with no hesitation, to complete the work.

The structure was very simple to assemble, as all of the structure was pre assembled. Everything lined up beautifully with the post base hardware they provided prior to the structure being delivered. We poured the footings per their engineered drawings and the structure matched up flawlessly. The end product is simply amazing and the appearance speaks for itself.

We would like to say a special thank you to Raul, Alejandro, Frank, Claudia, Francisco, and Adan for bringing this one to the finish line. There will be many more gorgeous structures built by this tightly driven team.

Justin M. - Los Gatos, CA

Both product and service were impeccable.

Excellent, courteous communication (really, beyond 5 star service) throughout the ordering process. It was a white glove treatment. Our picnic table arrived packed in boxes that were as beautiful as the product itself.

It did take some skill to assemble, but only because it was so heavy, since we ordered a very large table. We could not be more impressed with this company! Both product and service were impeccable.

Tina G. - Roswell, GA

Great table from a great eco-oriented company.

I ordered a standard sized redwood table with a custom sized bench. They arrived ahead of schedule, in perfect shape, and were easy to assemble. The table is beautiful. We eat on it nearly everyday out on the porch.

The bench is exactly what I wanted (able to fit between the table legs). Everyone from Raul (CEO) to the shipping staff that emailed before our table was sent to us in Florida, was pleasant and well informed.

Great table from a great eco-oriented company. We will recommend Forever Redwood to our friends and plan to be customers again. Thanks Raul and everyone for a great table!

John E. - Key Largo, FL

Very easy to assemble and it looks beautiful!!!

Everything was great except missing screws for fold down tables. I called and they sent them out. Very easy to assemble and it looks beautiful!!!

Robin B. - Santa Ynez, CA

The book arrived and its has great stuff.

The book arrived and its has great stuff.

Dan N. - Billings, MT

Great looking product

Great looking product and customer service

Carmen C. - Woodway, WA

It looks fantastic!

Just wanted to circle back with all of you and express our appreciation for the parts you and others played in making our new pergola. It looks fantastic!

We still need to do some decorating to get ready for 2021s Customer Photo Contest, but we thought you might appreciate seeing pictures of the pergola installed.

Thanks to your attention to detail, replicating the previous pergola, craftsmenship, customer service, and just a great team to work with.

You guys rocked it!

The D.

Katherine D - El Dorado Hills, CA

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The table is BEAUTIFUL!

Our order did arrive late but wenwere refunded out expedited cost. The table is BEAUTIFUL! It is very cold here so we have not assembled it quite yet. But look forward to doing so!

Lauren T. - Saddle Brook, NJ

We love our table and have received many compliments from our neighbors.

Order arrived as designated. All pieces were in order and the table was easy to assemble. We love our table and have received many compliments from our neighbors. Communication was great from start to finish. Looking forward to many years of family enjoyment on our table.

Joe P. - Mesa, AZ

The table and chairs look great and feel solid.

The table and chairs look great and feel solid. We ordered in July 2020. Although we were disappointed that the table did not get delivered in time for Thanksgiving, we were compensated with free assembly. The guys who delivered and assembled were great and they put it together very quickly during an unexpected snow.

Thank you for the updates and photos while we waited for the table to be built.

We are very happy with the way turned out.

Jon J. - Smyrna, GA

Fantastic product and Great service.

Fantastic product and Great service.

Carlos S. - Irving, TX

Quality and appearance of product was great.

Quality and appearance of product was great. It was a little odd that I ordered 2 identical items that came not exactly identical though. Looking at them you would never know but when I built them I noticed that one planter box had more pre-drilled pilot holes than the other.

This would have been no big deal except that I wasn’t sent enough screws to fill all the holes. My local hardware store didn’t have the exact screws I needed so I e-mailed you and asked that you send me a couple more #8 X 3” stainless steel square drive screws.

Frustratingly after waiting 10 days I received what you sent me and they were the wrong screws (not stainless steel). I didn’t want to have 3 screws in the planter box that were different than the rest so I ended up buying the right ones on Amazon. I would use your company again because of the unmatched quality and appearance of your products but common guys.

Work on the little details of customer experience....they matter. The screw situation took the excitement out of the building process for me and took away the immediate satisfaction of seeing the finished product for me. I will say everything else about my experience with your company was great. Down to the friendly driver that delivered the items to me. Also I will say that I love the final product look too.

Franco F. - Novato, CA

Very happy with the bench.

Very happy with the bench. The instructions mentioned two 4” bolts in addition to the mostly 3.5” bolts but those were missing. Because they were necessary, I bought some myself rather than contact ForeverRedwood. Still, this was a 4.5/5 star experience.

Chris H. - Kent, WA

They look good.

Assembly instructions were weak. (Non existent really). But my team got both of them up and they look good.

Jeffrey L. - Las Vegas, NV

My family loves our swing set!

My family loves our swing set! It’s beautiful and sturdy. Your delivery guys were kind and helpful. Took a little longer than expected, but the craftsmanship was well worth the wait.

Jillian M. - Medford, OR

We are very satisfied with the quality and beauty of the item, and the kids (and us) use the monkey bars everyday!

Yes, the monkey bars arrived on time and were well-packed. The screws were a bit difficult to drive in. The instructions were clear. We are very satisfied with the quality and beauty of the item, and the kids (and us) use the monkey bars everyday!

Rebecca B. - Flagstaff, AZ

We love our swing.

We love our swing. It's perfect and we use it every chance we get.

Rosauro L. - Waipahu, HI

We are delighted with the end result and with spring now in the air are looking forward to enjoying the pergola.

The order was quite delayed as you know. Some hardware was missing and was sent later. I had no difficulty at all with the installation and completed it in two days with one helper.

December was not the most pleasant time for outdoor work in Michigan but we were lucky not to have much snow. We are delighted with the end result and with spring now in the air are looking forward to enjoying the pergola.

We understand the difficulties given the challenging circumstances and know you made great efforts to get the delivery to us when you did. I have a little touching up to do and dowels to install to cover up some exposed bolts and lighting to go up in the next couple weeks. Then I will send some finished photos. Many thanks!

Kirk L. - Petoskey, MI

It's beautiful!!

Our friend, a handyman, put the glider together without a problem. I wonder if there were missing large caps to cover the bigger screws (?) The smaller crews had cap covers but the big ones do not.

Also, the lacquer stain had spilt in the box and was only half full when the package was opened. Will you send us more?

Overall, we are very satisfied with the workmanship! It's beautiful!! Ill send you a photo after walkway and decorating platform is finished.

Best regards.

Emerita G. - Colton, CA

The pergola is beautiful. It's far more substantial than I expected

The ordering process was quite confusing. I started my order on the Forever Redwood website which offered basic sizes and options for the pergola I wanted. After placing an order I received notices about communicating with an architect. I then had to go back and forth several times to come up with the exact measurements. I discovered then that the original size options referred to the limits of the permiter of the roof and NOT the posts. The cost changed significantly due to the change in the size.

Once the specs were approved, the shipment - in part due to the impact of Covid - was delayed by a month. When the delivery date was finally scheduled I was told I might need to provide a helper, and a hand-truck, for the driver to unload and move the boxes.

Ultimately when the driver called to confirm the delivery time he said he would not need the help. He and his assistant arrived and both were very professional and friendly. They made every effort to organize and cover the boxes in a good location. The lead driver then explained that each box was numbered and should be opened in sequence. There were approx 32 boxes.

My carpenter and his assistant worked together to build the pergola. They had to build rebar cages for the posts which wasn't anything I expected. It increased my cost. There were some screws missing, and, I was told, the roofing pieces were not all cut evenly. Again, their extra work increased my cost.

Overall the communication with Forever Redwood was a challenge, but was always friendly. The pergola is beautiful. It's far more substantial than I expected when I first started my order online months ago. I'm not sure I would have ordered it if I had known how complex the process and build would be, but I'm happy to have it now.

Monica P. - Santa Cruz, CA

The finished potting bench is just beautiful and we love it!!

We received our Eli's Potting Bench in the time frame we expected. We waited until the weather was a little warmer before we assembled it.

The instructions were easy to follow and assembly was easy. The only thing that was not present was the 4 2inch deck screws that were needed to secure the fold down side.

The finished potting bench is just beautiful and we love it!!

Richard L. - Indianapolis, IN

First Class!!

All Good!

First Class!!

Thank you!!!

Marcel G. - Freeland, MD

Our boxes arrived as planned, everything was there nothing missing and in perfect condition.

Our boxes arrived as planned, everything was there nothing missing and in perfect condition. It was a giant jigsaw puzzle but the numbers on everything made it pretty intuitive to assemble. There was one part we needed to hammer (rubber mallet) for awhile during assembly of the braces but got through that. Would have been easier to set those braces in place earlier in the instructions.

The roof required using some long furniture braces and muscle a few times since there were slight warps on some of the roof boards and we needed it flush to maintain the squareness. I'd say assembly is not for a novice, but we build a lot of stuff so no issues.

The result is perfect, it's an absolutely beautiful structure and it turned out exactly as we had envisioned, and I'm glad we went for the premium quality of the FR structure, it was worth it.

Edward S. - Mason, OH.

I love my beautiful table but it took forever to get here

I love my beautiful table but it took forever to get here. It was supposed to come in August but finally came in November.

There were two holes for screws that were missing that my son had to drill himself. One of the screws was damaged so extra screws would have been helpful.

The assembly was straight forward. I would have appreciated more updates during the long wait.

The table and chairs are well made and very sturdy.

Margaret H. - Long Valley, NJ.

We extend our thanks to everyone at Forever Redwood for their contributions

Hi Raul,

Our long-awaited picnic table (S/N 6849) arrived yesterday, and we finished assembling it today. It looks great! - I’ve attached a photo.

We extend our thanks to everyone at Forever Redwood for their contributions to the design, realization, and delivery of such a wonderfully crafted product. It’s a work of art.

Among the many features of the picnic table and benches that we are impressed with are:

  • The design
  • The materials
  • The fine fit and finish of all the pieces
  • The stainless steel hardware (very nice touch!)
  • The careful packaging (very pleased)
  • In summary, the attention to detail

Our only regret: that it wasn’t here to enjoy sooner. But I expect we, our children, and our grandchildren will enjoy it for years to come.

We hope you and your team remain safe and well. Enjoy the weekend.

With my regards,

Steve K. - Toms River, NJ.

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We love our boxes as do our lettuces and kale.

We love our boxes as do our lettuces and kale.

Marilyn L. - Berkeley, CA.

Thank you Forever Redwood!

Shipment of replacement parts arrived for my table intact. Parts are in storage now and I'm looking forward to assembling them on my picnic cable.

The Forever Redwood Team kept me informed throughout the process.

Thank you Forever Redwood!

Charles Z. - Springfield, PA.

Beautiful 12'x5' table! Thank you

Beautiful 12' x 5' table! Thank you

Nathan P. - Clifton, NJ.

The product arrived on time and was exactly as described and pictured

The product arrived on time and was exactly as described and pictured. All parts were clearly labeled to ensure the assembly would go smoothly. Assembly was easy and fast. It is beautiful and very well made, it looks like it will last many, many years! I would recommend Forever Redwood to anyone looking for a wood made product the is beautiful and long lasting.

Michael M. - Virginia Beach, VA.

Your delivery guys were fantastic

Your delivery guys were fantastic and they are such hard workers!

Martha M. - North Fork, CA.

They are perfect!

The planters came quickly and the custom stain color was exactly what I had hoped for. They are perfect!

Pedro L. - Oconomowoc, WI.

Thanks for your team’s great work with our Pavilion!!

Hi Raul!

We finished! It was a little harder than I expected but really not too bad. The triangle trusses and the roof panels were heavy but we got help with those.

It looks beautiful!!

I still have the metal roof to get done. I have the rough-in electrical done but we have to still get the LED lights and probably a small ceiling fan.

Thanks for your team’s great work with our Pavilion!!

Attached are a couple of pictures.

Thanks

Jim F. - Beaverton, OR.

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Looks Great!

Looks Great!

Brandon B. - Newark, CA.

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You should be very proud…they were awesome in every respect.

Raul,

I would be very remiss if I did not properly acknowledge the absolute World Class Service the entire Forever Redwood team provided from start to finish. You should be very proud... they were awesome in every respect.

Below is a quick note from Max Gleason, husband and father of those that perished that tragic day.

Again Raul, please express our sincere appreciate to the Forever Redwood team.

Best regards,

Steve M. - Los Olivos, CA.

Sorry I forgot to send you a photo.

Raul,

Sorry I forgot to send you a photo. It came on time and your driver could not have been nicer. Only took 2 days to install. I am putting 2 antique lights on later.

Charles L. - Davis, CA.

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My wife and I were totally pleased with the whole transaction.

Hi Forever Redwood

My wife and I were totally pleased with the whole transaction. From ordering online to the day the beautiful seat bench was delivered. The colors and the choice of the wood was beyond my expectations. We get many compliments on the butternut color and the grain of the wood.

Roger D. - Alden , NY.

Thank you for your excellent customer service

Hello Victor

We put together our table and are so very happy. Thank you for your excellent customer service and beautiful quality.

Thanks again.

Ivy M. - Longmont , CO.

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Absolutely beautiful!

Raul

The table and chairs have been set up. Absolutely beautiful! Can’t wait for the virus to be gone so we can have a big dinner party. Thanks again! Looking forward to getting the swing now.

Best

Peter K. - Bedford, NY.

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This is a perfect structure for the site

Raul and team

I attach some photos of our almost completed landscaping around the pergola. A wisteria is growing up the wires on the back side and roses are planted to go up the front posts. The deck is Pakari, a treated radiata pine. Our contractor, landscaper and garden designer think this is a perfect structure for the site (as do we). We will send more photos as the plants mature and maybe you can use them in your promo materials.

Regards

Robin & Mary, Carmen Valley, CA.

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Arrived and it’s BEAUTIFUL

Arrived and it’s BEAUTIFUL :).

Thank you!

David P. - Richardson, TX.

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Thanks Raul! It looks great!!.

Thanks Raul! It looks great!! The crew was efficient and did a careful job!

Haven’t tested it yet with rain but I’m looking forward to being dry while sipping wine in a storm!!

Well worth all the time and planning!

Don W. - Palo Alto, CA.

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The table is prefect.

The table is prefect. We are very happy with our order. The quality is more than we expected.

Chris M. - Rapid City, SD.

Everything arrived intact and ready to assemble.

Not only a timely delivery, but a great product. Even the wood used for the shipping crate was beautiful, and every piece of that is being used; two neighboring art teachers claimed the panels of the shipping crate for projects, for example. Everything arrived intact and ready to assemble. My contractor had our 10' x 20' pergola up in a few hours. Interactions with everyone at FR were great.

I promise to send pictures as soon as I have good enough photographs to do justice to this great product.

Ed W. - Lyndhurst, OH.

Everything arrived in great shape

Everything arrived in great shape, the packing was done extremely well. The instructions were pretty clear. Assembly was easy except for one bolt which seemed to be off by 1/2". I just redrilled that hole.

I am very happy with the appearance and overall quality of the wishing well. The interactions and updates from you were excellent.

If I ever need something further from Forever Redwood, I'd have no concerns about working with you again.

Gordon V. - Hillsboro, OR.

My wife and I were totally pleased with the whole transaction.

My wife and I were totally pleased with the whole transaction.

From ordering online to the day the beautiful seat bench was delivered. The colors and the choice of the wood was beyond my expectations.

We get many compliments on the butternut color and the grain of the wood.

Roger D. - Alden , NY.

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How did things go with my order?

Thanks for checking.

I put it all together and it looks great. Good picnic table. I am waiting for my umbrella to be setup so we can enjoy since it is quiet hot outside right now.

Your guys might have told you but I am also making a nice planter with the crate. Did not feel like throwing it away. I am done with the assembly. I need to sand and stain.

Thanks,

Nag R. - Flower Mound, CA.

I was very impressed with the job the crew did yesterday

Good Afternoon All.

I hope this email finds you well.

I was very impressed with the job the crew did yesterday. I couldn't believe such magnificent structures could be built in one day, but I guess Forever Redwood can do miraculous work.

Here are some pictures of the pergola, as asked from Raul. I also have attached a picture of a piece that I have received during the shipment, I happen to be curious why isn't that piece assembled with the others.

Please let us know what that piece is.

Thank You

Aly I. - Irvine, CA.

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Everything was received in great condition

Yes, everything was received in great condition. The packing was fantastic. I think it took longer to unpack and break down the cardboard than to assemble... :-)

Very pleased.

Thanks!

Gordon V. - San Louis, MO.

D1

I was amazed watching them with the install

Hello,

Adan and his team did an excellent job with the installation. They were very friendly and efficient. I was amazed watching them with the install.

I will send a picture when the whole backyard project is complete. Thank you,

Stephanie B. - Royal Oak, MI.

D1

I totally appreciate your workmanship

Enjoy these and feel free to use them in marketing and to use us as references. I totally appreciate your workmanship.

David K. - Oakpark, CA.

D1
D1

Thank you so much for all of your efforts

Raul

I promised you that I would send pictures of the table and chairs when I finally got them hauled up to my third floor deck. This is a beautiful set!

Thank you so much for all of your efforts, considering the loss of the 14’ table during shipping. Please note the beauty of the slats on this modified design. They look great

Respectfully

John E. - Bethany Beach, DE.

D1

We just wanted you to know how happy we are with the completed pavilion.

Raul, Claudia, Edwin, and the team

We just wanted you to know how happy we are with the completed pavilion. Elias, Hugo, Hernan and Adan did a fabulous job of building our lovely pavilion. They worked in the cold and rain to make our project strong, safe and beautiful. Despite the weather and other project challenges (restricted site access) the crew worked very diligently to respect our neighbor, (who let us have access and storage in her yard) they communicated with us frequently so we knew what was happening at each stage of the erection and did a great job of cleaning up around the site when they finished work.

Please compliment your factory crew, too, as their craftsmanship and attention to detail made the erection of our structure go very smoothly. It is sturdy, as well as elegant. We couldn't be happier with their workmanship and our new pavilion.

Paulette and Dennis S. - Pleasanton, CA.


[Note to our customers: We're always thrilled to receive photos of our work in their natural habitat—your home or business. We take as much pride in our work as we hope you take pleasure in it! If you have any photos to share, please send them and we'll post them on the site. Thank you for your support.]

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