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Customer comments and reviews...

Since the 1990's, we have been building beautiful, extra-thick timbered furniture and outdoor shade structures and shipping them all over the world. We have received thousands of comments and reviews. Most of these can be found on the individual product pages. Below is a sampling of comments that include photos sent in from customers.

We take great pride in building the best outdoor wood furniture money can buy, while saving and restoring the forest for future generations. If you have your own comments to share, just contact us and we'll post them here!

They are all in "wow" mode when they see it.

Good Morning Raul,

Attached are pictures of my pavilion with some of the furniture moved in. It has a ways to go yet, but again I want to thank you and your staff for providing me with the structure of my dreams. The detail is fabulous on the wood. I have to admit I was a little nervous charging a large sum of money up front and yet no product installed.

My neighbors are all talking about it and can't wait for me to have a party. They are all in "wow" mode when they see it. My concrete contractor was very impressed. If you can tell me how to post on your site, or you can do for me with some of my comments, I would love that. As I update the back yard, I'll send you more I hope to give it the rustic outdoor/african look.

My experience with Forever Redwood was top notch and I hold your organization in high regard. Please pass these words on to all of your team members.

Thank you again.

Merry Christmas

Peggy V. - Merced, CA

My expectations were greatly exceeded


My table arrived yesterday afternoon. I had high expectations for the table and my expectations were greatly exceeded. The quality of the product and the manner in which it was crated and boxed was impressive to say the least. The table is a work of art and something that I will be proud to display to my friends and family.

The members of your white hands team are knowledgable, efficient, polite, skilled and great ambassadors for Forever Redwood.

My experience with Forever Redwood was top notch and I hold your organization in high regard. Please pass these words on to all of your team members.

Thank you.

Robert V. - Canonsburg, PA

What customer service! Thank you.

Raul and others at Forever Redwood,

I am so pleased with Forever Redwood's repair visit to my home in Colorado. What customer service! Thank you.

The two-man crew, Hugo and Enrique, were punctual, competent, efficient, and well prepared to replace the two boards in top of my old-growth redwood picnic table. Customer service did an outstanding job getting the correct replacement boards shipped to me in advance. It was wise to send 4 boards instead of 2 just in case more than 2 needed to be replaced. But it turned out that the cracking caused by the powerful Colorado sun in the beginning of the summer stabilized pretty quickly and nothing past the original cracking occurred.

Hugo and Enrique were so careful working on my new concrete patio. There is no sign of their activity. They even moved the table to the grass to stain it, to avoid any chance of a drip onto the concrete. When they were finished their clean-up was impeccable.

I did not know if it was appropriate to tip them, so I didn't. But I certainly want to recognize their excellent service. When their work was done and we had a few minutes to chat I asked about their other stops and I enjoyed seeing the photos of the Forever Redwood structures they had assembled on this trip. Impressive.

My landscaping remodel is so nicely completed by the Forever Redwood picnic table and garden bench. And I can enjoy them and relax in knowing that if there are any problems in the future you are good to your word when it comes to your guarantees.

Many thanks to everyone who contributes to the operation including, but not limited to the designers, the craftsman assemblers, and the people who answer the phone and provide outstanding and friendly help.

Toni A. - Fort collins, CO

It has been a pleasure working with you


It has been a pleasure working with you and the pergola is awesome!! I have attached pictures of the assembled pergola and of some of the damages that were incurred during delivery / transport. Upon delivery of the pergola, the crate was busted and there were some scratches. We were able to hide these, but wanted to inform you on how transport was handled. One of the square bases was busted during transport and will need to be replaced. Also, the slat that goes across the top wasn’t notched for the ceiling fan box and one of our employees made an incorrect cut, so we will need to order one of those. Bruce was wanting me to check with you and see if you all ever done wooden conduit and if so we would be interested in getting some. This customer is having a party on 10/28, so would it be possible to receive the items by then?


Tiffany W. - West Palm Beach, FL

The California Wildfires and Forever Redwood


Im so sorry that these fires are occurring at all much less close to your business and your suppliers. My heart and prayers are with you new customers. I want them to share your beautiful products like i am able to enjoy everyday. By the way, my pergola never even budged with cat 3 winds from Irma (pics below taken before and during hurricane).

Lee Ann L. - West Palm Beach, FL

3 year old chairs and bench look perfect

Just moved home and the 3 year old chairs and bench look perfect on my Florida porch!

Fantastic products.

Liz D. - The Villages, FL

Great product overall!

  • Did your order arrive on time?: Yes
  • Did your order arrive intact, with nothing missing or damaged?: Yes, the packaging was intact and well done. Nothing was missing or damaged with the product. There was damage to the outside pallet/crate looked to be done by a fork lift or hand truck, however it was only done to the crate and the boxes and material wasn't damaged.
  • Was it easy to assemble? Were the instructions clear?: Assembly took some time after I got things layed out and identified all of the parts. The numbers marked on the parts helped with matching up things. The hardest part of the process was the cross braces under the benches.
  • Are you satisfied with the quality and appearance of the product?: Yes, very nice product and high quality.
  • Were your interactions with us, both before and after placing your order, courteous and helpful?: The only interaction I had via phone was when I noticed the shipping company had placed a note saying they didn't have the phone number to contact me to schedule a delivery time. The Forever Redwood support staff was great and confirmed my information was correct and connected me directly with the shipping company. We were able to schedule a time for the delivery. Was nice to not have to call multiple numbers and walk through different call tree systems to get to a resolution.
  • Is there any other feedback you'd like to give?: Great product overall!.

Providing feedback on the picnic table purchased a few months ago.

Eric G. - Ankeny, IA

Hurricane Harvey survivor


I'm sending this to you all to let you know that the pavilion installed about a year ago made it through the storm with flying colors. We live downtown Corpus Christi and received about 100mph winds here. Thank you for your product. It has served us well.

William M. - Corpus Cristi, TX

Looks Amaizing


I want to thank you for the great customer service and most importantly the fantastic potting bench.

It was easily uncrated and assembled. Looks amazing

Randy H. - Houston, TX

Great customer service


Even though part of our lounger was damaged in shipping, they are fabricating a brand new section, complete with the engraving and shipping, no questions asked.

Great customer service, impeccable workmanship.

I highly recommend Forever Redwood.

Michael P. - Newburg, NY

The pergola looks amazing.

Dear Raul and Staff:

I am sorry it took me so long to get to Alabama. I was down there over the weekend. The pergola looks amazing. It is the talk of the town. I understand my sister gets daily visits from strangers who admire the design and construction. It adds great charm to our family home. I would like to say thanks to you and your staff for a great job. We are especially thankful to Gladys and the two workers who came from California to install the pergola. You guys are great. We are glad to have done business with a company that loves planet earth and that allows Forever Redwood to produce such great products. My family will always remember Forever Redwood.

With peace profound,

Cheryl S. R. - Tucker, GA

Looks beautiful

Looks beautiful and truly helps screen the direct sun.

Dan and Beth M. - Holliston, MA

You make a beautiful product


Your guys had some problems, but were terrific once they made it up the hill. I expected nice tables, but the quality is beyond what I had expected.

You make a beautiful product and I sincerely wish you years of success.

Tom D. - San Diego, CA

It is a beautiful table!

Everything arrived and we were able to put it together easily. It is a beautiful table that fits nicely on our small deck. We wanted a high end piece to make our small space and this fits the bill.

We even used the box it was shipped in to store garden tools in our garage.

We would definitely recommend your products.


Lisa M. - Virginia Beach, VA

We are in LOVE with our redwood table and chairs!.

I was waiting to email you until I got some photos but had to respond to your query. The table is fabulous, exactly what we ordered and was delivered exactly on time, just when you said it would arrive. Yours is a great company, all the way around and we have loved doing business with you.

Photos to come...


Susan and Bill C. - Woodstock, VT

Overall, my experience was fantastic.


Thanks for the reminder - I intended to send my feedback sooner, but here we are!

Overall, my experience was fantastic - from the design process; to customizing my order; to the photo and update during the construction process.

It all fell apart once shipping was supposed to take place. Not only was shipping delayed, but the communication disappeared. It became very stressful as my deadline was fast approaching, and there was no follow through.

When my planters finally did arrive, it was a positive experience once again. The driver was on time, he was fast (putting them together), friendly, and the planters look great!

So all-in-all, positive, with only the shipping as a problem. I have referred you, and I will likely buy at least one more planter. Love the concept and execution. Fix shipping!!!


Sharon S. - San Francisco, CA

Thank you, Forever Redwood for providing such beautiful products!

Dear Forever Redwood,

Our parties that we have at our home in Lafayette Indiana are always a HUGE success!!!

We have a large beautiful Forever Redwood Picnic table on our upper deck and a striking Forever Redwood Baja table at pool side... also our Napa planters adorn both the top and bottom levels providing a beautiful setting to our back yard!

I have attached some pictures of our back yard prior to our Fourth of July party and we have also attached some pictures of our family enjoying our tables during the party! We get a lot of enjoyment & compliments on our Forever Redwood tables and planters!!!

Thank you, Forever Redwood for providing such beautiful products!

Kind Regards,

The Lowry Family - Lafayette IN

Amazing journey with Forever Redwood.

Amazing journey with Forever Redwood - my backyard dream has come true, thank you Forever Redwood!

David J. - San Jose, CA


Thank you very much to everyone at Forever Redwood!

Thank you, Victor.

I received the planter today and it is gorgeous. Thank you very much to everyone at Forever Redwood! Will probably be ordering another, and definitely telling other people about your company!


Garrison J. - Boston, MA

On a scale of 1-10 you score a 10 at all levels.

Good Morning Raul,

I wanted to touch base and let you know how pleased we were with the total customer experience. On a scale of 1-10 you score a 10 at all levels.

  • Design Process Patty’s comment’s about checking size was spot on and saved us from having to small
  • Pergola finest craftsmanship….beautiful
  • Delivery Assistance was appreciated to offload the truck
  • Installation crew was professional and fast

Feel free to use me as a reference anytime and as a business owner myself I’m impressed with the organization. Thanks so much!! Kindest regards,

Scott G. - Lewisburg, PA

We LOVE our 7 Foot Picnic Table

Hello Raul ~ and thank you for helping us with our order. It was great to have information immediately through the new CHAT system We LOVE our 7 Foot Picnic Table, made from 30 Year Redwood. It's 8 years old now and looks like NEW!

Our grandchildren will be kneeling at the table, and so the need for cushions. Not to mention our getting-older skinny bums as well!

The benches measure 7' X 11" (as you must already know).

The COLOR NAME: Captain Navy

The COLOR SKU: PL - 34249

Please send the quote for approval, and we can place the order.

Betsy and Kent L. - Homewood, CA

It is GORGEOUS and far exceeds our expectations!


My husband and I received your gorgeous Lighthouse Garden Bench this Friday, and we are absolutely thrilled with it! It is GORGEOUS and far exceeds our expectations! We have a rather unusual use for it, and that is to display some of my husband's bonsai collection in our yard. Bonsai need daily watering, though, and now that the bench is here, we realize we are worried about damaging it with the water that drains out of the pots. Do you suggest we put a coat of sealant or any kind of protective material on the bench? We chose the "mature growth" redwood. We want to preserve it in all its natural beauty.

Thank you again for the amazing bench, we are so impressed with the craftsmanship and quality!

Take care, and warmest wishes to you,

Lynne R. - Davis, CA

Madame Engineer

Dear Raul and Paty

I was take aback after I discovered that my first in person conversation was with Sr. Grande Raul, the father of the whole concept embodied in the living dream that is Forever Redwoods! You acted like a normal member of the company, even a sales rep but with great personality and we joked some about current politics! Now I know so much more because I read your history. The earth is blessed by what motivates you and that you turn into reality.

Then there's Paty, Madame Engineer and new mom who puts up with an old man who can't even spell her name right (so many, many letters all organized differently - oh no - hmm I guess there are only four letters and now I have it right. Again, as with Raul, I found you very warm and supportive while being very professional. I very much appreciated that.

We are all very excited about the space that will have the Pergola as the main visual organizing presence. We are planting seven trees on May 10th and then waiting till next spring, letting the "lasagna method of lawn to soil conversion "cook." Then we will finish sculpturing the topology of the left side of the small yard as the forest side and the other side of an irregular blue stone path be the "meadow" side. I'll send photos in the spring.

Thanks as this whole experience has been exciting and enlivening for me and all we do here will follow "organic" principles.

I love redwood!


David F. - Somerville, MA


Hello both,

I just wanted to email you and tell you how fantastic I think the product is. It is incredibly easy to put together (the instructions were there, I was being blind ).

The quality seems perfect and we cannot wait for our first meal out there with friends. If you need me to leave a review somewhere let me know.

Thanks again, you have been a pleasure to work with.

Richard C. - Mt. Pleasant, SC.

Here are a photo:


It has been a big hit with our town's littlest residents from the moment it arrived!


I wanted to pass along these two photos for your spring photo contest! Friends of the Portola Valley Library purchased one of your Forever Redwood Kid's Round Picnic Table Kit last September and it has been a big hit with our town's littlest residents from the moment it arrived!

  1. The first photograph is a fun "action shot" taken at our Portola ValleyTown Picnic on Saturday, June 3rd. Your picnic table provided a great place for these hungry little guys to enjoy their Cub Scout burgers on the library patio while attending the town picnic. I asked this [anonymous] family for permission to take this photo to submit to you.
  2. The second photograph shows the Forever Redwood Kid's Round Picnic Table where it sits on our Portola Valley Town Library patio, overlooking the town center's small creek and Little People's playground in the distance. This photo was taken soon after the tots' round picnic table was delivered to our library.

Our Forever Redwood treasure is also enjoying many happy hours as a place for tots to gather during various library programs and activities. Please pass along our thanks and appreciation to the craftsmen who helped to create it for us!


Jeanne M. K., Portola Valley, CA.


Everything was amazing

Everything was amazing. Would totally recommend your products.

Darin Brandt, Santa Rosa, CA.


There are but a few people that I have ever met who just "get it." You my friend do get it. And I am forever grateful for the professionalism and the unimaginable care of your example in every project you touch.

I "we" are forever grateful for you and your team. You did an exceptional, awesome, unimaginable, and perfect job. Thank you for your amazing structures! More importantly thank you for the care you give to everyone you're able to serve.

Feel free to post but just know it is heartfelt. Thank you brother.

Jeffry S. A., Montgomery, TX.


Thank you for your amazing structures!

There are but a few people that I have ever met who just "get it." You my friend do get it. And I am forever grateful for the professionalism and the unimaginable care of your example in every project you touch.

I "we" are forever grateful for you and your team. You did an exceptional, awesome, unimaginable, and perfect job. Thank you for your amazing structures! More importantly thank you for the care you give to everyone you're able to serve.

Feel free to post but just know it is heartfelt. Thank you brother.

Jeffry S. A., Montgomery, TX.


The table has held up well and given us many hours of enjoyment


I don’t think my pictures are as great as the table, but here are some shots. You may recall that I first ordered a picnic table from you for our hunting trip host in west Texas probably five years ago.

That was a big hit. The table has held up well and given us many hours of enjoyment.

When I decided to expand at my house I knew that one of the things I wanted to do was get a Forever Redwood table of my own.

Our expansion project is under construction but we got it far enough along so that we could enjoy the table on the new back porch while the construction stopped for Christmas.

We used it every evening for three days in a row. We thoroughly enjoyed it and I got tons of complements so I proudly told your story to one and all.

Thank for your expediting the build and delivery. The quality is great and it’s the perfect table for us.

The table is now safely back in the garage until we are ready for permanent installation later in February.

All the best in 2017, pat.

Ankney, Bellaire TX


We Still Love It.

hello from florida,

Happy new year. Just a note to let you know we have thoroughly enjoyed our disc swing seat. Its a nice thick piece of wood so the kids dont feel like the seat is “cutting” into the back of their legs as they swing.

Its durable and hasnt shown any cracking or splitting. Even though our kids are older now its always a hit when theyre friends come over.

We still love it.


GiGi, Altamonte Springs FL

Everyone did a great job.

Adan and everyone did a great job thanks for the hard work I'll send pictures this spring when we get it landscaped and grass thanks again.

Turner, Thaxton MS

I was very pleased with forever redwood and their work .

I was very pleased with forever redwood and their work.

I took photos of similar pavilon they drew up plans the staff did a great job of getting all the details done .

The end product exceeded my expectations and that doesn't happen alot. I would highly recommend forever redwood for any job I also got the redwood farm table it is beautiful thanks again for a great job.

Michael T., Thaxton MS


We love our table!

Hi Raul - I hope you're well. I am finally sending photos of our redwood picnic table (that we're actually taken in October).

As you can see it fits beautifully in our olive grove.

Hope these are useful. We love our table!

Heidi W., SONOMA CA.


Beautiful Beautiful

Dear Alejandro, What a BEAUTIFUL BEAUTIFUL piece of craftsmanship!!! I am just thrilled with how it looks and the pride you have taken in crafting such a heirloom piece for my garden. Truth be known, your piece of art will not see too much potting soil but rather be the centerpiece on my patio being used as a place to display pots of flowers and as a buffet for meals with family and friends. I just can’t wait to see it in person!

Thanks to you and all of the artists that were involved in creating.


Marianne C., Westchester IL

Thank you for your follow up


Thank you for your follow up. Everything went well and we are quite pleased with our chairs. They are a great addition to a dock we have looking out over water.

Thanks again!

Jim S., Village of Golf FL

Pavillion with snow.

Glad we got the beefed up structural support. Looks like we are going to get winters with more snow.

See the pic of the pavilion in the background : )

Hope all is going well and the year is off to a good start!

Glen, Pasco WA


Love my Bench.

Love my bench from Forever Redwood. It is beautiful and I have received many compliments on it. The service and installation were outstanding.

M Kemp, San Carlos CA

I love the table.

I love the table. Just what I expected.

Sturdy and pretty.

Expensive but a good value.

The guys installing it were great too.

Juan C., Salinas CA

Beautiful table

Beautiful table.

I didn't have any help to dismantle the crate, haul the boxes around to the other side of the house and assemble, but after 6 hours and a couple bruises (that top was heavy) got her done. Easy process and very clear instructions.


Bob W. - Mount Dora, FL


The table is gorgeous and everyone loved it

Hey Raul

I wanted to share a photo of our install where we placed your table for the lounge furniture. The table is gorgeous and everyone loved it. Thanks again for your assistance in bringing it all together at the end!

David K. - Pasadena, CA


I could not be happier for what you guys have accomplished!


I cannot express my thanks enough for you and your team and the beautiful work that you do! I could never have imagined something so large being transported so far away and put together so quickly! It was sheer perfection and all levels. Your professionalism and dedication to see the process through was impeccable! I am preparing a time lapse video to show you the work in progress. It really turned out to be pretty cool!

Aden and team were spot on! They never stopped form the time we offloaded the structure untill completion and that was in record time!

Please feel free to use me as a reference if you ever need a cheerleader! I could not be happier for what you guys have accomplished!


Jeff S. - Montgomery, TX



Hi Jeffry,


Thank you. Thank you for trusting us with this job. Adan sent some pics yesterday and I was really surprised at how well it fit into the spot. You must take some credit too for laying out the job to work well for the area. I am a bit fastidious with install details and can find nothing to bellyache about on this job. OK, maybe that the ceiling fans are not installed yet!!

Call or email anytime. As a business leader you know how hard it is to make all the moving parts come together. How difficult it is to convey quality and commitment on a website in order to inspire confidence to spend $20 and $30k on jobs like this. Adan has been with me since he was in high school over a decade ago. He is one of our best assets. I have seen him installing in snow storms!!

Talk soon hopefully.

Thanks for everything


They look great.

Lots of compliments.

Thanks for everything.

Michael H. - Annapolis, CA


Did your order arrive OK?

Andrea C.

Hi Raul,?

Thank you for reaching out. Our Redwood bench arrived just in time to honor the person we had ordered it for. It is absolutely beautiful! The men who delivered and assembled it were very nice and professional. They took time to talk with me about proper care for the bench and made sure it was placed exactly where we wanted it.

Everyone I was in contact with through this whole process was extremely helpful and responsive. We are very happy with our order and our choice to use Forever Redwood.

Best regards,

Andrea C.


Hi Andrea,

Thank you for taking the time to write. Glad everything was to your liking and thank you for your trust with this delicate job.

Please let us know if we can help with anything down the road.


Dear Raul,

We absolutely love the table! Everything went well with the delivery. Instructions were given on how to setup and fold up the table. The guys also were and extremely friendly and courteous!

Thank you,


Teresa & Greg

YESSSS!! Our bench arrived on time, and it was very easy to assemble. It looks BEAUTIFUL! And we especially love the engraving.

Thank you SO MUCH!!



Raul comment:

Hi Teresa,

Excellent. Glad we got it to you on time and you are happy with it. If you have the time to send us a picture or two, we would love to see how it looks in the place it was intended to be. Again, thank you for your trust.


This is the picture that Teresa sent us:

Here’s our beauty!!.


I thought I should let you all know how impressed I am with your company


I've had my shoe cubby for a few weeks now, and I thought I should let you all know how impressed I am with your company.

Placing my order was a leap of faith for me, as I had no prior experience with or knowledge of your business. A Google search led me to your website, and what's there is all I knew. Good website, sure, but I didn't feel like I did enough homework to commit to a $1,000+ purchase. I almost felt like I deserved to get ripped off! Anyway, I had no reason to expect that this would be one of my best Internet shopping experiences, yet from start to finish it was.

First, I called for a little help getting the details right (choice of wood and finish) and received a call back and thoughtful advice from a man named Raul, the owner, I believe, though he didn't identify himself as such. Then, you completed the order much more quickly than you projected, and you kept me apprised of its progress through production and shipping.

The cubby arrived protected in a well designed crate, and, most important, I like it a lot. It's very attractive and well made.

John M. - San Rafael, CA

Jody - Happy Customer

Hi Raul:

I'm so glad they decided to go with your company. Their pavilion is just beautiful!

They have some pictures of it at their website.

Jody - happy customer

Jody P. - Mitchellville, IA

WOW, what a crate!!! Ha ha

Ladies & Gentlemen:

IT has arrived and is unloaded. WOW, what a crate!!! Ha ha

I will not be taking the pieces out of the 15 boxes for another 5-6 weeks as we are working on finishing the patio first... If there is any damaged pieces, which I doubt, I will let you know when I do finally unbox them...

Thanks again for the great product. I’ll take pictures and send to you when the project is completed in the late summer...


Scott H. - Fort Smith, AR

[Note to our customers: We're always thrilled to receive photos of our work in their natural habitat—your home or business. We take as much pride in our work as we hope you take pleasure in it! If you have any photos to share, please send them and we'll post them on the site. Thank you for your support.]

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