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Customer comments and reviews...

Since the 1990's, we have been building beautiful, extra-thick timbered furniture and outdoor shade structures and shipping them all over the world. We have received thousands of comments and reviews. Most of these can be found on the individual product pages. Below is a sampling of comments that include photos sent in from customers.

We take great pride in building the best outdoor wood furniture money can buy, while saving and restoring the forest for future generations. If you have your own comments to share, just contact us and we'll post them here!

I totally appreciate your workmanship

Enjoy these and feel free to use them in marketing and to use us as references. I totally appreciate your workmanship.

David K. - Oakpark, CA.


Thank you so much for all of your efforts


I promised you that I would send pictures of the table and chairs when I finally got them hauled up to my third floor deck. This is a beautiful set!

Thank you so much for all of your efforts, considering the loss of the 14’ table during shipping. Please note the beauty of the slats on this modified design. They look great


John E. - Bethany Beach, DE.


We just wanted you to know how happy we are with the completed pavilion.

Raul, Claudia, Edwin, and the team

We just wanted you to know how happy we are with the completed pavilion. Elias, Hugo, Hernan and Adan did a fabulous job of building our lovely pavilion. They worked in the cold and rain to make our project strong, safe and beautiful. Despite the weather and other project challenges (restricted site access) the crew worked very diligently to respect our neighbor, (who let us have access and storage in her yard) they communicated with us frequently so we knew what was happening at each stage of the erection and did a great job of cleaning up around the site when they finished work.

Please compliment your factory crew, too, as their craftsmanship and attention to detail made the erection of our structure go very smoothly. It is sturdy, as well as elegant. We couldn't be happier with their workmanship and our new pavilion.

Paulette and Dennis S. - Pleasanton, CA.

We are in tea house heaven

Hello Raul from cold and snowy North Dakota.

Just a quick note and picture.

I finally assembled the tea house. Looks great. If it were not for the snow I would say the picture was taken in northern California. But it is good 'ol ND.

I have included a pic of the tea house. I can think of a million things I like about the tea house. When I get the area landscaped around the tea house I will send you another picture.

I had two minor issues when assembling:

  1. The handle for the door got mugged in the box it was in and got scuffed by some of the phalanges.
  2. Quite a few of the bolts broke upon tightening, so I went out to the local Menards and got replacements.
  3. Oh and 1 more item. Had a leak in the roof after the first rainstorm, but I think I got that figured out.

Otherwise we are in tea house heaven.

We will keep the tea warm in case you stop in. Have a prosperous new year. I may be back and buy a dining room table and a front door from you later on. See photo below.

Gene H. - North Dakota.


Raul's response:

Thank you for your follow up email Gene.

You put it up in the winter! That says a lot my friend. Sorry about the bolts breaking. Glad you figured out the roof leak.

When we put up gazebo roofs, before we add the final skin we normally test with a hose to make sure the felt paper was done properly. Otherwise, it is not fun to remove the final roof skin to fix. We are not perfect and I appreciate very much your taking care of the minor issues.

When you order the table set, remind me you had to make a couple of trips to the hardware store and we will add a discount for your pain and suffering!

It was one of those beautiful moments of enjoying the summer.

when Don and I were able to sit out in the gazebo during a rainstorm, talking, listening to music, and reading as the storm passed. We were perfectly dry. It was one of those beautiful moments of enjoying the summer.

Don and Deb W.
1st Place Photo Contest 2019 Winners.


End of an era!


Glad to say the installation is complete and we think it looks great (it is actually not upside down). We owe a special thanks to Hector and Rafael who did really heavy lifting and laid it out perfectly. They were also very pleasant to work with when we were there the first few days. The lifting was so heavy that we think you need at least one more guy on a job like that.

We plan to deck the covered and back section and gravel the first part. We will grow a climbing rose on the back and wisteria on the front. We will send photos when that is done and I am sure you can use them in your promotional pages.

Our neighbor Paul Johnson was very impressed with the job (and the price) and we gave him your catalog.

Best regards

Robin and Mary C.


My client is ecstatic

All of the above was handled very professionally and with excellent communication with the exception of a few times when I did not get any response. Other than that all is well.

Entire patio overhead with the addition of the louvers look great and my client is ecstatic. There are a couple louvers that when we took them out of the box and reviewed them they were crooked. I believe at a knot in the wood itself but I’ve decided to wait to see if it’s going to become an issue. If so we will follow back up with you.

Thank you very much and blessings to your entire team. My communication with the owner of the company has consistently been outstanding and have appreciated his attitude and our business and personal relationship even though only by phone.

Philip L. - San Diego, CA

Miami Dolphins Pergola

Miami Dolphins. - Miami, FL


I'm thrilled

Good morning Raul,

This is after 2 days of two old white guys working till about 3:30 in the afternoon cuz it's so effing hot here.

I'm thrilled beyond our expectations and so is Martina. We took these pictures this morning and I know we're facing East with the camera facing into the sun. Obviously, I'll take more of them were completed and I imagine we'll be speaking this winter about a table.


Tom. - Longs, SC


Thank you for your efforts with delivery of my table.

Dear Victor, Raul, and Forever Redwood Crew:

Thank you for your efforts with delivery of my table. It loves its new home.

Deborah (Debbie) A. - Alton Bay, NH

Round Wooden Picnic Tables (Attached Benches)

We continue to love our pergola

Dear Raul, Ricardo, Adan and the Forever Redwood family,

We continue to love our pergola and talk about your restorative practices with our students. The garden lab has been a huge success and grown even more with what it has to offer our students and staff. Attached are some new pictures that you are welcome to use. We think of you often and so appreciate all you did to make our pergola a reality. It is already keeping us cool and comfortable!

All our best,

Marykirk and the entire FDE school community

Mary C. - Leesburg, VA


We love our Pavillion

Hi Raul

It all worked out great— the storms even worked in our favor. The crew worked very hard to do the install perfect.

We love our Pavillion and look forward to expanding it. Thanks for all your help.

JoAnn just told me that she likes going home to our Pavillion and sit out under the party lights.

Terry Lane - Kingsburg, CA.


Everything arrived and it’s beautiful !!

Hi Forever Redwood!

I just saw your email !

Everything arrived and it’s beautiful !!

I cannot thank you all enough for your hard work and dedication to your craft !!

Rick Stern - Westin, FL.

We are thrilled.

Dear Forever Redwood,

The table has been delivered to a very happy home. Thank you so much. As you can see from the picture happy times have already begun around the new table.

Thank you to eveyone who had a hand in creating this table and getting it delivered.

We are thrilled.

All our best,

A very satisfied customer in Walnut Creek, CA.


Pergolas can survive 2 hurricanes in the same month

Raul Comments:

We are not perfect, but our Pergolas can survive 2 hurricanes in the same month while not fully assembled yet!

Hi Raul,

Finally got this up a few weeks ago.

We put up the six legs freestanding in their boots as we added the 4 side rails, next three curved ribs (front, middle , then rear), then the corner and center trusses and then secured the legs in the boots. This allowed for minor adjustments to be made while assembling the beams. System was almost perfectly vertical when legs were secured. Then the first major hurricane hit with 80 mph winds and 31 inches of water. All the packages on the ground were soaked as the tarps were blown off and some warping occurred.

Then we put up the rest of the curved ribs. Had to make minor widening of some of the notches to fit the top struts and used large clamps to hold the lattice panels and struts in place to overcome the warping. I still need to replace the 10 inch carriage bolts with the 9” on the trusses to clean up the product.

Then the second hurricane hit with 50 mph winds and another 20 inches of water and absolutely no problems. We were within the path of the eyes on both storms.

Pix enclosed. What made it fun was constructing over the top of the swim spa.

I would recommend separating the hardware into marked packages by type. It would be great if you could incorporate the numbering of the parts in correlation to the diagrams in the installation directions and as I said before, numbering the legs and indicate on numbers on the diagram for the self-installers would be of additional help.

Pergola looks great and we have received several compliments.

Raul --Thanks,



New Life

Raul Comments:

The original order for Sheldon’s Monkey Bars, 10 years later, after his kid’s had outgrown them, Sheldon sent this email and photos...

Raul Comments:

For these bars
Broke down and loaded much more easily than I expected... rebuilt this morning at my friends house, his 2 year old twins attacked them and were doing hanging leg lifts with no training whatsoever...

Sheldon N. -


Laguna de Santa Rosa Letter


The Gazebo was a big hit at our summer party.

Thank you both for working through many obstacles to gel this project completed. The Gazebo was a big hit at our summer party. We love the functionality of the sliding panels, and the panoramic views it affords. The wood coloration is beautiful. Attached are a number of pictures throughout the project, and during its inaugural use by my band for the party. Below are some things I thought may be useful for you for future projects.

  1. Your feedback and advice are key. As a new consumer your suggestions and ideas as we designed and selected a structure were a primary reason why we chose Forever Redwood. Thank you for that and for your willingness to be accessible to us throughout.
  2. Communication in the larger scale was a challenge. We’ve already covered the project delays. Little things like a phone call telling us that no one was coming out the day you realized that a crew of two was not sufficient to lift the roof panels would have been appreciated. Instead I had to call Adan in the afternoon, asking why no one was working. Also, having at least one person on any crew who can speak English well would be very helpful.
  3. Project time estimation and preparation. I recognize that this was a slightly larger model than your team had built before. However it was originally estimated at 2 - 2 1/2 days, and ended up being a full 7. And the crew sent up here seemed inexperienced and ill-prepared for the task. They were headed out on their first Home Depot run after being on site for barely an hour. A little prep on the front end could have prevented this I think.
  4. The doors. I am making a notched board to lay down in the tracks to keep the doors from sliding around when the Gazebo is closed up. This will keep weather and animals out. You might consider offering such a device with this model in the future. I can send you pictures of my solution when it’s done if you like.
  5. Workmanship was good, but there were gaps. I’ve included some pics showing how the doors were not squared to the frame, and some joints were not clean. These are not major issues, but just wanted you guys to have all the feedback.

Overall we are very happy with the structure. It has greatly enhanced the use of our back yard. Thank you for all of your work.

Sarah & Garret R. - Salem, OR


We are so proud to be partners with you and hope to stay in touch

Dear Raul, Ricardo, Adan, and all the staff from Forever Redwood,

We want to thank you for all you have done to make our new pergola possible. Our students, parents, staff, and community were speechless when they saw the pergola complete. The pergola is beautiful and stands proudly in the center of the garden lab. Attached is a picture of the pergola with more pictures to come. We are so proud to be partners with you and hope to stay in touch.

With deep appreciation,

Marykirk and the entire FDE school community

Mary C. - Leesburg, VA


Very happy with our Pergola, and installers did a great job!

Very happy with our Pergola, and installers did a great job!

Here is our submission for next year's contest...

Thanks, Raul...

Dana P. - Lakewood, CO

Definitely satisfied with the quality and appearance of the product.

Thank you for the follow up.

Our new glider is wonderful. Delivery went well; installation went well. Definitely satisfied with the quality and appearance of the product. We are really enjoying having the glider on our retreat center property.


Mary R. - Indianapolis, IN

We couldn't be happier

Well, it did start on the 15th but it took three days because your guys were so careful. And it's beautiful.

We are absolutely blown away by the quality of the wood, the joints, and the construction. My contractor, who is detail oriented, excellent, and a friend from childhood had one comment; stunning.

Adan did a great job and cleaned up the site completely when he was done. He put all the debris in a corner and said he would be back for it.

We couldn't be happier. When we finish the landscaping in the backyard we'll send an updated picture. In this one you see your team, our parron' and our vineyards. Thank you!

Stephen & Sylvia T. - St. Helena, CA

We are clients for life!!

Hi Raul,

Just assembled the potting bench that I gave to the love of my life for her birthday. The assembly was flawless. Like you clamped it together before the holes were drilled.... the quality is exceptional.... kinda makes me think you folks care about the product you deliver.... The packing was exceptional... No damage whatsoever.

......coming all the way across the US ... My only issue is should be offended that anyone would by this from Wayfair!!! We are clients for life!!

Drew S. - Franklin, TN

Thanks for the photo contest fun

Hi Raul,

Thanks for the photo contest fun. My friends enjoyed seeing all of the cool furniture that you all work so hard in making. You have certainly put many ideas in the heads of viewers for the upcoming season.

I had wanted to send you these pictures last year but totally forgot. I was inspired by another customer who wrote about making a tray stand from the shipping pallet, so my son Hunter and I lugged all of the pieces of the shipping pallet to the backyard (in the pouring rain) and went to work. We decided to make a storage unit for the winter seasons wood. We secured the top with plexiglass, put hinges on the sides and swing closures on the front. It turned out okay for a mom and son project :)

Thanks again for sharing your forest and... initiating some mom and son time. Your work is beautiful even in shipping.

Lydia T... and Hunter. - Newton, MA

Added Solar Light to my Fortress Of Solitude


CostCo had these greatly improved solar light, they give my Man Cave more appeal at night... light stay on after dusk for at least 6 hours... also had a Bocce Ball Court built on the hill above our Gazebo... life is good!!!

Thoroughly enjoying your product!!!

Aldo R. - San Francisco, CA.

Awesome Craftsmanship and Customer Service

Thanks so much to Raul, Paty and Alejandro for the gorgeous, monster 20x20 Pavillion and for all the advice and hand-holding on the design and ordering process. Not only was the Pavillion beautiful and very well-constructed, they even applied a custom stain of my choice so it matched my existing deck when it arrived. Assembly was a snap and all the pre-drilled pieces lined up perfectly. Special thanks to Adan for the tip on how to lift the giant, pre-assembled trusses into place, made the heavy part much easier.

Here's a couple photos of their awesome work, although they don't do it justice.

If you love redwood and can appreciate something truly special around your home or business I can't recommend Raul and his team strongly enough.

Darren G. - Escalon, CA.

We are very happy

We are very happy, came earlier than we thought, the shipping crate was incredible - well done.

Went together pretty easy and it is beautiful. We are very pleased.

Thank you

Bill & Kim. - Pewaukee, WI.

Round Wooden Picnic Tables (Detached Benches)

Thank you for your great work

Victor and Alejandro

We want to let you both know how pleased we are with our new table, chairs and benches.

We broke it in with a party on the 4th of July and everyone loved the entire set.

Thank you for your great work and keeping us informed along the way. It was much appreciated.

We also ordered cushions for the chairs, but not for the benches. Do you know what size we'd need to order if we wanted matching bench cushions?

Thank you

Michael C. - Oakland, CA.

We LOVE the pieces we bought with Forever Redwood

Hello Raul

We have been faithful customers since 2006 and we LOVE the pieces we bought with Forever Redwood. We also appreciate the philosophy of the company and the service that was provided. We thoroughly enjoy your products and we think you are doing a terrific job!

Take care,

Fabienne and Patrick - Union City, NJ.

We are enjoying our new Pergola

Hello Raul

It is a warm day in CT and we are enjoying our new Pergola the first time. We really love it, the material and the craftsmanship are superb. The pergola looks amazing and gives us the shade we desperately need in hot summer days to come. Your installation crew was courteous, professional and fast. Please convey our sincerest thanks to them all.

It has been a pleasure working with you all and you, Raul, are running a great company! Thank you again.

Anne and Robert G. - Redding, CT

Table is looking better than new.


Thanks for a great customer experience. Your crew were amazing craftsmen and exceeded expectations.

Many thanks!

Jeff G. - Broomfield, CO

Note: Thank you. Table is looking better than new.

They look fantastic!

Hi Raul

Just wanted to send you a picture of your bench at our new Asian Highlands exhibit. They look fantastic! Take a closer look and you’ll see one of our snow leopards in the tunnel of the building J

Thanks for all your help!

Chriss K. - Cleveland, OH

We get so many compliments regarding the arbor.


Here are several photos we would like to enter in the contest. We get so many compliments regarding the arbor. We are so happy with the purchase.


Joe & Diane.

Love the table. Great work.

Good morning!

Love the table. Great work.


Jim S.- Lake Almior, CA

I love what you guys have done

Sorry, they are not good pictures but I love what you guys have done. Excuse the different colors of the gazebo and the extension, I think they may have used the wrong stain, but no biggie.

Jennifer G. - Katy, TX

Thanks and thanks


Thanks and thanks to Patty Vallejo who helped with the design of the perfect table for the tabletop fire pit. Definitely enjoying the furniture.

Deborah O. - Midlothian, VA

We couldn’t be happier!


As you can see, the table and chairs are perfect for our deck. We love that the striations in color match the deck so perfectly! We couldn’t be happier! The shipping worked out perfectly, it was easy to put together and customer service was as usual-perfect. We look forward to doing business with you in the near future!

Thank you for everything,

Janice C. - Baltimore, MD

Thank you, thank you, thank you!

Raul, we want to thank you for your outstanding work! Once we get our landscaping done we will notify you for more photos. We are very pleased that in only 5 days it is up and done without having to wait for months and without the mess during conventional construction.

By the way, when we were going through the photos we took for this project there were 2 that made us laugh, so we would like to share them with you.

Thank you, thank you, thank you!

John & Mickey - Pittsburg, KS

Service was excellent and the furniture we ordered is beautiful

Our order was based on looking at the web site. We were a bit concerned about price and if we would get our money’s worth. We ordered two reclining chairs and bench with cushions. Service was excellent and the furniture we ordered is beautiful very high quality worth it in every way. We are very pleased.

Cyrus K. - Oakland, CA.

It was a pleasure to work with you and your team

Hi Raul

I am very pleased with the result of the pavilion. It looks great!

It was a pleasure to work with you and your team


Bernice H. - Los Altos, CA.

Everything was great in this experience

Hi Raul

I just wanted to tell you happy I am for the entire experience of getting our redwood pavilion. Everything was great in this experience. From our first conversation, how Alejandro keeping me well informed and the great crew that installed the pavilion. My only regret is I didn’t have more cash on me to give them a little more for a tip. They certainly deserved more. This has been one of the best customer experience I have had.

nce I get my yard finished I will send some photos. Thant’s again for the beautiful pavilion. It is even better than I expected. The workmanship was amazingly. Once we reciprocate from the expenses of getting the rest of the yard competed we would love to look into getting a redwood table and chairs for six.

Best regards

Louis D. - San Jose, CA.

Good work and we appreciate it!


Thanks for these photos! Roy told me about your helpful explanations about trimming away the round concrete to allow for the flagstone. It all looks good and we are relieved to know the flagstone will fit right up to the brackets. Good work and we appreciate it!


Mary K. - Walnut Creek, CA

Your custom furniture is magnificent.


Thank you so much again for your generosity. Your custom furniture is magnificent. I love my chair and footstool. Sitting down on something that doesn't wobble is a real treat. Makes you realize how poorly other chairs are really made.

Libby V. - San Mateo County, CA

[Note to our customers: We're always thrilled to receive photos of our work in their natural habitat—your home or business. We take as much pride in our work as we hope you take pleasure in it! If you have any photos to share, please send them and we'll post them on the site. Thank you for your support.]

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